Mortgage company · complaint record
Consumer Counseling Centers complaints
Filed under Consumer Counseling Centers LLC
Consumers have filed 5 complaints about Consumer Counseling Centers since 2020, none in the last 12 months. It answered 100% on time and closed 40% with relief for the customer. The most common problem is struggling to pay mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 40%
- Last 30 days
- 0
- Rank
- -
Since July 2020
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 10, 2023
Consumer Counseling Centers complaints by month
The busiest month was February 2022 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Consumer Counseling Centers answered all time
- Closed with monetary relief240%
- Closed with explanation360%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Consumer Counseling Centers complaints are about
Top Consumer Counseling Centers problems
Where Consumer Counseling Centers complaints come from
Most complaints: Arkansas (2), California (1), Florida (1), Maine (1).
Consumer Counseling Centers compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Consumer Counseling CentersMortgages | - | 0 | - |
Compare side by side: Consumer Counseling Centers vs Midwest Loan Services · Consumer Counseling Centers vs Truhome Solutions · Consumer Counseling Centers vs NEXA Mortgage · Consumer Counseling Centers vs Hilltop
What people say about Consumer Counseling Centers
All experiencesNo experiences with Consumer Counseling Centers yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Consumer Counseling Centers complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 10, 2023 | Debt relief & credit repair | Fraud or scam | Explained |
| Feb 19, 2022 | Mortgages | Struggling to pay mortgage | Money back |
| Feb 14, 2022 | Mortgages | Struggling to pay mortgage | Money back |
| Jul 30, 2021 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jul 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Consumer Counseling Centers
How many complaints does Consumer Counseling Centers have?
Consumer Counseling Centers has 5 complaints on record since July 2020, including 0 in the last 12 months and 0 in the last 30 days.
Does Consumer Counseling Centers respond to complaints?
Yes. Consumer Counseling Centers answered 100% of its complaints on time (within 15 days) and closed 40% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Consumer Counseling Centers?
The most common problems are struggling to pay mortgage (2), dealing with your lender or servicer (1), fraud or scam (1).
Is Consumer Counseling Centers legit?
Consumer Counseling Centers is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Consumer Counseling Centers legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Consumer Counseling Centers?
Complain to Consumer Counseling Centers in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Consumer Counseling Centers complaints come from?
Most come from Arkansas (2), California (1), Florida (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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