Complaint log
Consumer Financial Services complaint log
The newest complaints about Consumer Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 21, 2024 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 21, 2024 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Feb 19, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 18, 2024 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Nov 8, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 7, 2023 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Nov 1, 2023 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Oct 18, 2023 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Oct 14, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Oct 14, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Sep 29, 2023 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 6, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 19, 2023 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 26, 2023 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jul 7, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jul 6, 2023 | Credit reporting | Incorrect information on your reportInformation that should be on the report is missing | Explained |
| Jun 6, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 29, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 10, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Mar 10, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 13, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 6, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Nov 22, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 4, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jun 29, 2022 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 13, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 7, 2022 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| May 21, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 29, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 29, 2022 | Payday & personal loans | Vehicle was repossessed or sold the vehicle | Explained |
| Feb 28, 2022 | Payday & personal loans | Struggling to pay your loan | Explained |
| Feb 8, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 8, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 5, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 21, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Nov 15, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 11, 2021 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Nov 9, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 28, 2021 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 20, 2021 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | Explained |
| Jul 5, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 18, 2021 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 25, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 6, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemProblem with personal statement of dispute | Explained |
| Apr 23, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 22, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 29, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 26, 2021 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Mar 7, 2021 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 3, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works