Complaint log
Consumer Financial Services complaint log
The newest complaints about Consumer Financial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 5, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 30, 2020 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jun 18, 2020 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Jun 18, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 29, 2020 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 25, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 22, 2020 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Feb 28, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 19, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 13, 2020 | Money transfers & apps | Fraud or scam | Explained |
| Sep 17, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 17, 2019 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 12, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 28, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Jun 27, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 17, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 1, 2019 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Apr 12, 2019 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Feb 18, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 14, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Jan 15, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Money back |
| Nov 12, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 12, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 4, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| Sep 12, 2018 | Payday & personal loans | Vehicle was repossessed or sold the vehicle | Explained |
| Aug 14, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 25, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| Mar 13, 2018 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 9, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 30, 2018 | Payday & personal loans | Struggling to pay your loan | Explained |
| Dec 12, 2017 | Payday & personal loans | Charged fees or interest you didn't expect | Money back |
| Nov 5, 2017 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 5, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Oct 2, 2017 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 23, 2017 | Payday & personal loans | Problem when making payments | Explained |
| May 15, 2017 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Apr 16, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Feb 3, 2017 | Debt collection | Taking/threatening an illegal actionThreatened arrest/jail if do not pay | Explained |
| Jan 31, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jan 5, 2017 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 4, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| May 2, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Apr 22, 2016 | Payday & personal loans | Taking out the loan or lease | Explained |
| Mar 22, 2016 | Auto loans & leases | Managing the loan or lease | Money back |
| Mar 10, 2016 | Debt collection | Improper contact or sharing of infoTalked to a third party about my debt | Explained |
| Feb 3, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Jan 28, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Jan 27, 2016 | Auto loans & leases | Taking out the loan or lease | Explained |
| Jan 21, 2016 | Payday & personal loans | Managing the loan or lease | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works