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Mortgages

Contour Mortgage mortgages complaints

Consumers have filed 32 complaints about Contour Mortgage's mortgages, 1 in the last 12 months. Contour Mortgage answered 0% on time and closed - with relief. See the whole Contour Mortgage record.

Contour Mortgage against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Contour Mortgage1new0%-32

Every mortgage company ranked

Latest Contour Mortgage mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Apr 10, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsNYNo timely replyNo
Jul 31, 2025MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNYExplainedYes
Mar 19, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingNYNo timely replyNo
Oct 29, 2024MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processFLNo timely replyNo
Jun 8, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNYNo timely replyNo
Jan 17, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageNYMoney backYes
Feb 2, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageSCExplainedYes
Jan 30, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Apr 8, 2021MortgagesClosing on a mortgageNYExplainedYes
Feb 11, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageMDMoney backYes
Nov 18, 2020MortgagesClosing on a mortgageCAExplainedNo
Nov 5, 2020MortgagesClosing on a mortgageCTMoney backYes
Aug 10, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageNYMoney backNo
Apr 22, 2020MortgagesTrouble during payment processMAMoney backYes
Apr 11, 2020MortgagesStruggling to pay mortgageDCExplainedNo
Jul 25, 2019MortgagesApplying for a mortgage or refinancing an existing mortgageNYExplainedYes
Jun 25, 2019MortgagesClosing on a mortgageGAFixedYes
Jul 15, 2017MortgagesClosing on a mortgagePAExplainedNo
Jun 28, 2017MortgagesClosing on a mortgageMDExplainedNo
May 24, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCOExplainedNo
May 21, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageNCMoney backNo
May 6, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Nov 10, 2016MortgagesSettlement process and costsNYExplainedNo
Aug 10, 2016MortgagesApplication, originator, mortgage brokerFLExplainedNo
Apr 30, 2016MortgagesApplication, originator, mortgage brokerNYExplainedNo
Apr 29, 2016MortgagesApplication, originator, mortgage brokerGAExplainedNo
Mar 4, 2016MortgagesApplication, originator, mortgage brokerNYExplainedNo
Feb 3, 2016MortgagesSettlement process and costsPAClosedNo
Jan 25, 2016MortgagesSettlement process and costsNYClosedNo
Jan 12, 2016MortgagesLoan modification,collection,foreclosureWAExplainedNo

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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