Auto loans & leases
Cooley Enterprises auto loans & leases complaints
Consumers have filed 68 complaints about Cooley Enterprises's auto loans & leases, 15 in the last 12 months. Cooley Enterprises answered 0% on time and closed - with relief. See the whole Cooley Enterprises record.
Cooley Enterprises against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Cooley Enterprises | 15 | 0% | - |
Latest Cooley Enterprises auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 15, 2023 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | No timely reply |
| Dec 7, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| Jul 20, 2023 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | No timely reply |
| Apr 12, 2023 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | No timely reply |
| May 16, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | No timely reply |
| Apr 4, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| Mar 23, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| Mar 11, 2022 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jan 31, 2022 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | No timely reply |
| Nov 27, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| Nov 10, 2021 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | No timely reply |
| May 25, 2021 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | No timely reply |
| Apr 14, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | No timely reply |
| Feb 21, 2021 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | No timely reply |
| Dec 27, 2020 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | No timely reply |
| Nov 20, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | No timely reply |
| Dec 12, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | No timely reply |
| May 29, 2019 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | No timely reply |
| Mar 12, 2019 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | No timely reply |
| Dec 18, 2018 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | No timely reply |
| Jun 1, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | No timely reply |
| May 4, 2018 | Auto loans & leases | Getting a loan or leaseFraudulent loan | No timely reply |
| Nov 28, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | No timely reply |
| Oct 28, 2017 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | No timely reply |
| Jul 31, 2017 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jul 10, 2017 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jun 26, 2017 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| May 24, 2017 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Mar 22, 2017 | Auto loans & leases | Managing the loan or lease | Explained |
| Feb 25, 2017 | Auto loans & leases | Managing the loan or lease | Closed |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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