CountryPlace Acceptance against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | CountryPlace Acceptance | 5 | new | 100% | 0% | 83 |
Every mortgage company ranked
Latest CountryPlace Acceptance mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 8, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | IL | Explained | Yes |
| Oct 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | FL | Explained | Yes |
| Jul 2, 2026 | Mortgages | Trouble during payment processPayment process | GA | Explained | Yes |
| Apr 2, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | GA | Explained | Yes |
| Mar 27, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | TX | Explained | Yes |
| Jun 24, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | MT | Explained | Yes |
| Jun 16, 2025 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | SC | Explained | Yes |
| Jun 4, 2024 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | TX | Explained | Yes |
| May 14, 2024 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Money back | Yes |
| Feb 13, 2024 | Mortgages | Incorrect information on your reportAccount information incorrect | IL | Explained | Yes |
| Sep 9, 2023 | Mortgages | Trouble during payment processPayment process | TX | Explained | Yes |
| Sep 8, 2023 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | TX | Explained | Yes |
| Feb 26, 2023 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Feb 24, 2023 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Feb 15, 2023 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Feb 7, 2023 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jan 19, 2023 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jan 12, 2023 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jan 4, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | TX | Explained | Yes |
| Dec 21, 2022 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Dec 16, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Dec 15, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Sep 23, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Sep 20, 2022 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Sep 20, 2022 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Sep 12, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Sep 3, 2022 | Mortgages | Closing on a mortgage | TX | Explained | No |
| Aug 25, 2022 | Mortgages | Trouble during payment process | LA | Explained | Yes |
| Aug 20, 2022 | Mortgages | Closing on a mortgage | TX | Explained | Yes |
| Jul 28, 2022 | Mortgages | Closing on a mortgage | MD | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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