Complaint log
Credible Labs complaint log
The newest complaints about Credible Labs, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Jan 13, 2026 | Credit reporting | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Jun 15, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 20, 2025 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Fixed |
| Apr 29, 2025 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Feb 14, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 2, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Nov 23, 2024 | Payday & personal loans | Getting a line of credit | Explained |
| Oct 13, 2024 | Payday & personal loans | Getting a line of credit | Explained |
| Oct 3, 2024 | Debt relief & credit repair | Didn't provide services promised | Explained |
| Aug 21, 2024 | Payday & personal loans | Getting a line of credit | Explained |
| Jul 9, 2024 | Payday & personal loans | Getting the loan | Explained |
| Apr 13, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Dec 3, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 26, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 14, 2023 | Credit reporting | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Feb 7, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jan 10, 2023 | Payday & personal loans | Getting the loan | Explained |
| Jan 4, 2023 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Nov 4, 2022 | Credit reporting | Improper use of your reportReceived unsolicited financial product or insurance offers after opting out | Explained |
| Nov 1, 2022 | Payday & personal loans | Getting a line of credit | Explained |
| Aug 13, 2022 | Payday & personal loans | Getting the loan | Explained |
| Jun 20, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Fixed |
| May 11, 2022 | Payday & personal loans | Getting the loan | Money back |
| Oct 29, 2021 | Payday & personal loans | Getting the loan | Explained |
| Sep 4, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 10, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 24, 2021 | Payday & personal loans | Getting the loan | Fixed |
| Apr 30, 2021 | Student loans | Getting a loanConfusing or misleading advertising | Money back |
| Mar 19, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Mar 9, 2021 | Student loans | Getting a loanQualified for a better loan than the one offered | Money back |
| Mar 3, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Feb 13, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 28, 2020 | Payday & personal loans | Getting a line of credit | Explained |
| Jun 11, 2020 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Sep 17, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 7, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 19, 2018 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works