Mortgage company · complaint record
Crescent Mortgage complaints
Filed under CRESCENT MORTGAGE COMPANY
Consumers have filed 7 complaints about Crescent Mortgage since 2013, none in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is loan servicing, payments, escrow account.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 7
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since November 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Apr 5, 2018
Crescent Mortgage complaints by month
The busiest month was November 2013 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Crescent Mortgage answered all time
- Closed with explanation7100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top Crescent Mortgage problems
Where Crescent Mortgage complaints come from
Most complaints: Oklahoma (3), Virginia (1), Colorado (1), Louisiana (1), New Hampshire (1).
Crescent Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Crescent MortgageMortgages | - | 0 | - |
Compare side by side: Crescent Mortgage vs Midwest Loan Services · Crescent Mortgage vs Truhome Solutions · Crescent Mortgage vs NEXA Mortgage · Crescent Mortgage vs Hilltop
What people say about Crescent Mortgage
All experiencesNo experiences with Crescent Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Crescent Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 5, 2018 | Mortgages | Trouble during payment process | Explained |
| Dec 6, 2016 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Sep 3, 2014 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Apr 24, 2014 | Mortgages | Settlement process and costs | Explained |
| Mar 23, 2014 | Mortgages | Settlement process and costs | Explained |
| Dec 13, 2013 | Mortgages | Loan servicing, payments, escrow account | Explained |
| Nov 14, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Crescent Mortgage
How many complaints does Crescent Mortgage have?
Crescent Mortgage has 7 complaints on record since November 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does Crescent Mortgage respond to complaints?
Yes. Crescent Mortgage answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Crescent Mortgage?
The most common problems are loan servicing, payments, escrow account (3), settlement process and costs (2), application, originator, mortgage broker (1).
Is Crescent Mortgage legit?
Crescent Mortgage is a real company with a public complaint record: consumers have complained about it 7 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Crescent Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Crescent Mortgage?
Complain to Crescent Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Crescent Mortgage complaints come from?
Most come from Oklahoma (3), Virginia (1), Colorado (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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