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Complaint log

CURO complaint log

The newest complaints about CURO, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 7, 2022Debt collectionFalse statements or representationIndicated you were committing crime by not paying debtCAExplainedYes
Dec 7, 2022Credit reportingImproper use of your reportReporting company used your report improperlyINExplainedYes
Dec 6, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Dec 6, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Dec 5, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Dec 5, 2022Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Dec 4, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftMSExplainedYes
Dec 3, 2022Debt collectionAttempts to collect debt not owedDebt was paidCAExplainedYes
Dec 3, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Dec 3, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeSCExplainedYes
Dec 3, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeVAExplainedYes
Dec 2, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtVAExplainedYes
Dec 1, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseCAExplainedYes
Nov 30, 2022Credit reportingImproper use of your reportReporting company used your report improperlyILExplainedYes
Nov 30, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAExplainedYes
Nov 29, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedFLExplainedYes
Nov 28, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Nov 28, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftNCExplainedYes
Nov 27, 2022Credit reportingIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Nov 26, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Nov 25, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 25, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseMSExplainedYes
Nov 25, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Nov 24, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursAZExplainedYes
Nov 23, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneMSExplainedYes
Nov 22, 2022Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Nov 22, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Nov 22, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftMIExplainedYes
Nov 21, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 21, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursKYExplainedYes
Nov 17, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtLAExplainedYes
Nov 17, 2022Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageILExplainedYes
Nov 17, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtNVExplainedYes
Nov 15, 2022Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHExplainedYes
Nov 15, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 14, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or resultsTXExplainedYes
Nov 14, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Nov 13, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftNVExplainedYes
Nov 13, 2022Credit reportingIncorrect information on your reportAccount status incorrectTNExplainedYes
Nov 13, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Nov 12, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtSCExplainedYes
Nov 10, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Nov 9, 2022Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Nov 8, 2022Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageWIExplainedYes
Nov 6, 2022Payday & personal loansStruggling to pay your loanDEExplainedYes
Nov 6, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedYes
Nov 4, 2022Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Nov 4, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Nov 3, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Nov 1, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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