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Complaint log

CURO complaint log

The newest complaints about CURO, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Nov 1, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Oct 30, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 28, 2022Credit reportingIncorrect information on your reportOld information reappears or never goes awayTXExplainedYes
Oct 27, 2022Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 26, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursILExplainedYes
Oct 26, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 26, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Oct 24, 2022Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 24, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 23, 2022Payday & personal loansReceived a loan you didn't apply forTXExplainedYes
Oct 23, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 21, 2022Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopCAExplainedYes
Oct 21, 2022Credit reportingImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 19, 2022Payday & personal loansCharged fees or interest you didn't expectMSExplainedYes
Oct 19, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursDEExplainedYes
Oct 18, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 17, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTNExplainedYes
Oct 16, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Oct 16, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftMSExplainedYes
Oct 14, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 14, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 13, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Oct 13, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtSCExplainedYes
Oct 13, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 12, 2022Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialILExplainedYes
Oct 12, 2022Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Oct 12, 2022Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialCAExplainedYes
Oct 11, 2022Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageNMExplainedYes
Oct 11, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseSCExplainedYes
Oct 10, 2022Debt collectionCommunication tacticsUsed obscene, profane, or other abusive languageWIExplainedYes
Oct 9, 2022Debt collectionAttempts to collect debt not owedDebt was paidTXExplainedYes
Oct 8, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Oct 8, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Oct 8, 2022Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Oct 6, 2022Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Oct 6, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 6, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursALExplainedYes
Oct 5, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportCAExplainedYes
Oct 5, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftMNExplainedYes
Oct 4, 2022Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 4, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtCAExplainedYes
Oct 3, 2022Debt collectionWritten notification about debtDidn't receive enough information to verify debtMSExplainedYes
Oct 1, 2022Debt collectionWritten notification about debtDidn't receive notice of right to disputeSCExplainedYes
Oct 1, 2022Credit reportingImproper use of your reportReport provided to employer without your written authorizationFLExplainedYes
Sep 30, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeVAExplainedYes
Sep 29, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportMOExplainedYes
Sep 27, 2022Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysTXExplainedYes
Sep 27, 2022Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Sep 26, 2022Debt collectionAttempts to collect debt not owedDebt was result of identity theftSCExplainedYes
Sep 24, 2022Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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