Credit reporting
Customers Bancorp credit reporting complaints
Consumers have filed 34 complaints about Customers Bancorp's credit reporting, 6 in the last 12 months. Customers Bancorp answered 100% on time and closed 0% with relief. See the whole Customers Bancorp record.
Customers Bancorp against other credit bureaus & report companies
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | TransUnion | 2,331,811 | 100% | 41% |
| 2 | Experian | 2,053,038 | 99.9% | 13% |
| 3 | Equifax | 2,003,445 | 99.9% | 40% |
| 4 | LexisNexis | 36,424 | 99.4% | 25% |
| 5 | CBC Companies | 22,776 | 100% | 53% |
| 6 | Capital One | 10,567 | 100% | 15% |
| 7 | FIS (Fidelity National Information Services) | 6,930 | 100% | 0% |
| 8 | Resurgent Capital Services | 5,816 | 99.9% | 21% |
| 9 | Early Warning Services (Zelle) | 4,540 | 100% | 0% |
| 10 | CL Holdings | 4,485 | 100% | 45% |
| 11 | Citibank | 4,468 | 100% | 48% |
| 12 | Bank of America | 4,455 | 99.4% | 13% |
| 13 | Customers Bancorp | 6 | 100% | 0% |
Latest Customers Bancorp credit reporting complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Sep 4, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Apr 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 24, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 12, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 30, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| May 21, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 30, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 9, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 9, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 13, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 11, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Mar 4, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 31, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 18, 2024 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Jan 8, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 9, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Sep 15, 2023 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 30, 2023 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Aug 15, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 25, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 16, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 27, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 12, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Aug 2, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 13, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 26, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 26, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 16, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 4, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
Your rights with credit bureaus & report companies
Under the Fair Credit Reporting Act you can dispute anything inaccurate or incomplete on your report, and the credit bureau generally has to investigate within 30 days (45 in some cases) and fix or delete what it cannot verify. You are entitled to free reports from each nationwide bureau at annualcreditreport.com, and you can place a fraud alert or a free security freeze.
Scam warning: Nobody can legally remove accurate negative information from your report - be wary of anyone promising to. The only official site for your free reports is annualcreditreport.com.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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