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Complaint log

DFC Global complaint log

The newest complaints about DFC Global, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 20, 2018Debt collectionAttempts to collect debt not owedDebt was paid-ExplainedYes
Dec 7, 2018Payday & personal loansStruggling to pay your loanAZFixedYes
Dec 4, 2018Credit reportingIncorrect information on your reportPersonal information incorrectCAFixedYes
Dec 3, 2018Credit reportingImproper use of your reportReporting company used your report improperlyCAFixedYes
Oct 6, 2018Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Aug 25, 2018Payday & personal loansProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
Aug 1, 2018Payday & personal loansStruggling to pay your loanCAExplainedYes
Jul 12, 2018Payday & personal loansStruggling to pay your loanLAExplainedYes
Jul 2, 2018Payday & personal loansCharged fees or interest you didn't expectAZExplainedYes
Apr 12, 2018Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedYes
Mar 11, 2018Money transfers & appsUnexpected or other feesCAExplainedYes
Jan 27, 2018Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Dec 21, 2017Payday & personal loansCan't stop withdrawals from your bank accountCAExplainedYes
Nov 17, 2017Payday & personal loansStruggling to pay your loan-ExplainedYes
Nov 13, 2017Payday & personal loansStruggling to pay your loanCAExplainedYes
Nov 3, 2017Payday & personal loansLoan payment wasn't credited to your accountFLExplainedYes
Aug 7, 2017Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
May 24, 2017Payday & personal loansWas approved for a loan, but didn't receive the moneyCAExplainedYes
May 10, 2017Payday & personal loansCan't contact lender or servicer-ExplainedYes
Apr 21, 2017Payday & personal loansApplied for loan/did not receive moneyCAExplainedYes
Mar 27, 2017Payday & personal loansReceived a loan I didn't apply forAZExplainedYes
Jan 6, 2017Debt collectionCont'd attempts collect debt not owedDebt is not mine-ExplainedYes
Dec 28, 2016Payday & personal loansApplied for loan/did not receive moneyFLExplainedYes
Dec 17, 2016Payday & personal loansCan't contact lenderFLExplainedYes
Sep 24, 2016Other financial servicesExcessive feesLAExplainedYes
Sep 22, 2016Other financial servicesCustomer service/Customer relationsFLExplainedYes
Aug 22, 2016Payday & personal loansShopping for a loan or leaseCAExplainedYes
Aug 15, 2016Payday & personal loansProblems when you are unable to payCAExplainedYes
Jul 12, 2016Debt collectionCommunication tacticsThreatened to take legal actionAZExplainedYes
Jun 11, 2016Payday & personal loansPayment to acct not creditedCAExplainedYes
Jun 9, 2016Debt collectionFalse statements or representationIndicated committed crime not paying-ExplainedYes
May 14, 2016Payday & personal loansPayment to acct not creditedFLExplainedYes
Apr 24, 2016Payday & personal loansReceived a loan I didn't apply forCAExplainedYes
Mar 23, 2016Debt collectionTaking/threatening an illegal actionThreatened to sue on too old debtAZExplainedYes
Feb 27, 2016Payday & personal loansCharged bank acct wrong day or amtCAMoney backYes
Jan 19, 2016Debt collectionDisclosure verification of debtRight to dispute notice not receivedOHExplainedYes
Nov 13, 2015Payday & personal loansCharged bank acct wrong day or amtCAExplainedYes
Nov 12, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineIAClosedYes
Nov 7, 2015Payday & personal loansPayment to acct not creditedFLMoney backYes
Oct 20, 2015Debt collectionCommunication tacticsCalled after sent written cease of commFLFixedYes
Sep 14, 2015Debt collectionCommunication tacticsFrequent or repeated callsFLExplainedYes
Aug 30, 2015Payday & personal loansCharged fees or interest I didn't expectCAExplainedYes
Aug 5, 2015Payday & personal loansCharged fees or interest I didn't expectCAExplainedYes
Jul 29, 2015Debt collectionCont'd attempts collect debt not owedDebt was discharged in bankruptcyOKClosedYes
Jul 11, 2015Payday & personal loansCan't stop charges to bank account-ClosedYes
Jul 9, 2015Auto loans & leasesManaging the loan or leaseNMMoney backYes
Jun 22, 2015Payday & personal loansApplied for loan/did not receive moneyCAExplainedYes
Jun 1, 2015Debt collectionCommunication tacticsFrequent or repeated callsCAFixedYes
May 22, 2015Debt collectionCont'd attempts collect debt not owedDebt is not mineWAExplainedYes
May 20, 2015Payday & personal loansCan't contact lenderCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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