Complaint log
DFC Global complaint log
The newest complaints about DFC Global, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 8, 2021 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| May 2, 2021 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Mar 28, 2021 | Payday & personal loans | Problem with the payoff process at the end of the loan | Fixed |
| Jan 11, 2021 | Money transfers & apps | Problem with customer service | Explained |
| Dec 18, 2020 | Payday & personal loans | Received a loan you didn't apply for | Explained |
| Dec 16, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 27, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 18, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Sep 23, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Aug 3, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 16, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 15, 2020 | Payday & personal loans | Struggling to pay your loan | Explained |
| Jun 4, 2020 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 14, 2020 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Apr 29, 2020 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 6, 2020 | Payday & personal loans | Struggling to pay your loan | Explained |
| Feb 14, 2020 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Jan 30, 2020 | Money transfers & apps | Other transaction problem | Explained |
| Jan 13, 2020 | Prepaid & gift cards | Problem getting a card or closing an accountTrouble getting a working replacement card | Explained |
| Dec 20, 2019 | Payday & personal loans | Credit monitoring or identity theft protection servicesBilling dispute for services | Explained |
| Dec 14, 2019 | Payday & personal loans | Struggling to pay your loan | Explained |
| Dec 4, 2019 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Dec 3, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 9, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Sep 16, 2019 | Payday & personal loans | Was approved for a loan, but didn't receive the money | Explained |
| Sep 4, 2019 | Payday & personal loans | Money was taken from your bank account on the wrong day or for the wrong amount | Explained |
| Aug 5, 2019 | Money transfers & apps | Confusing or missing disclosures | Explained |
| Jul 29, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 29, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jul 25, 2019 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Jul 22, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jul 21, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 22, 2019 | Payday & personal loans | Can't contact lender or servicer | Explained |
| May 18, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| May 11, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 9, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 9, 2019 | Payday & personal loans | Problem when making payments | Explained |
| Apr 30, 2019 | Debt collection | Attempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owed | Explained |
| Apr 9, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 9, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 6, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 6, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 31, 2019 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 18, 2019 | Payday & personal loans | Struggling to pay your loan | Explained |
| Mar 1, 2019 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Feb 16, 2019 | Payday & personal loans | Can't stop withdrawals from your bank account | Explained |
| Jan 23, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 16, 2019 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jan 16, 2019 | Payday & personal loans | Struggling to pay your loan | Fixed |
| Dec 20, 2018 | Payday & personal loans | Can't contact lender or servicer | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works