Ditech Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Ditech Financial | 0 | new | - | - | 13,623 |
Every mortgage company ranked
Latest Ditech Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 24, 2020 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Sep 14, 2020 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Sep 9, 2020 | Mortgages | Trouble during payment process | NY | Explained | Yes |
| Sep 8, 2020 | Mortgages | Trouble during payment process | NM | Explained | Yes |
| Sep 7, 2020 | Mortgages | Trouble during payment process | WA | Explained | Yes |
| Sep 4, 2020 | Mortgages | Trouble during payment process | MS | Explained | Yes |
| Sep 2, 2020 | Mortgages | Trouble during payment process | MA | Explained | Yes |
| Sep 1, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Aug 30, 2020 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Aug 17, 2020 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Aug 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | SC | Explained | Yes |
| Aug 13, 2020 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Aug 12, 2020 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Aug 10, 2020 | Mortgages | Struggling to pay mortgage | IA | Explained | Yes |
| Aug 7, 2020 | Mortgages | Closing on a mortgage | PA | Money back | Yes |
| Aug 5, 2020 | Mortgages | Incorrect information on your reportAccount information incorrect | NC | Explained | Yes |
| Aug 4, 2020 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jul 31, 2020 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Jul 30, 2020 | Mortgages | Closing on a mortgage | MD | Explained | Yes |
| Jul 29, 2020 | Mortgages | Trouble during payment process | MN | Explained | Yes |
| Jul 27, 2020 | Mortgages | Struggling to pay mortgage | LA | Explained | Yes |
| Jul 17, 2020 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jul 16, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | AZ | Explained | Yes |
| Jul 14, 2020 | Mortgages | Struggling to pay mortgage | TX | Explained | Yes |
| Jul 14, 2020 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Jul 7, 2020 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jul 6, 2020 | Mortgages | Closing on a mortgage | WA | Explained | Yes |
| Jul 6, 2020 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Jul 6, 2020 | Mortgages | Trouble during payment process | TX | Explained | Yes |
| Jun 29, 2020 | Mortgages | Trouble during payment process | MA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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