Ditech Financial against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Ditech Financial | 0 | new | - | - | 13,623 |
Every mortgage company ranked
Latest Ditech Financial mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jun 28, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | PA | Explained | Yes |
| Jun 26, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| Jun 25, 2020 | Mortgages | Trouble during payment process | MS | Explained | Yes |
| Jun 22, 2020 | Mortgages | Incorrect information on your reportInformation is missing that should be on the report | IN | Explained | Yes |
| Jun 18, 2020 | Mortgages | Trouble during payment process | NM | Explained | Yes |
| Jun 17, 2020 | Mortgages | Trouble during payment process | NM | Explained | Yes |
| Jun 17, 2020 | Mortgages | Closing on a mortgage | - | Explained | Yes |
| Jun 16, 2020 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Jun 15, 2020 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| Jun 10, 2020 | Mortgages | Problem with a credit reporting company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | NY | Explained | Yes |
| Jun 10, 2020 | Mortgages | Trouble during payment process | OR | Explained | Yes |
| Jun 8, 2020 | Mortgages | Trouble during payment process | VA | Explained | Yes |
| Jun 6, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jun 5, 2020 | Mortgages | Trouble during payment process | MD | Explained | Yes |
| Jun 3, 2020 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| May 29, 2020 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| May 29, 2020 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| May 28, 2020 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| May 28, 2020 | Mortgages | Struggling to pay mortgage | OR | Explained | Yes |
| May 27, 2020 | Mortgages | Struggling to pay mortgage | IN | Explained | Yes |
| May 22, 2020 | Mortgages | Trouble during payment process | - | Explained | Yes |
| May 21, 2020 | Mortgages | Trouble during payment process | WI | Explained | Yes |
| May 20, 2020 | Mortgages | Trouble during payment process | CA | Explained | Yes |
| May 20, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | TX | Explained | Yes |
| May 19, 2020 | Mortgages | Incorrect information on your reportAccount status incorrect | NY | Explained | Yes |
| May 15, 2020 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| May 13, 2020 | Mortgages | Struggling to pay mortgage | WI | Explained | Yes |
| May 13, 2020 | Mortgages | Trouble during payment process | - | Explained | Yes |
| May 12, 2020 | Mortgages | Trouble during payment process | OH | Explained | Yes |
| May 11, 2020 | Mortgages | Trouble during payment process | IN | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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