Complaint log

Echelon Financial complaint log

The newest complaints about Echelon Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

Received	About	Issue	State	Answer	On time
Jun 30, 2025	Credit reporting	Incorrect information on your reportInformation belongs to someone else	TX	Explained	Yes
Jul 22, 2021	Credit reporting	Improper use of your reportReporting company used your report improperly	CA	Explained	Yes
Aug 8, 2020	Credit cards	Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card	AZ	Explained	Yes
Feb 18, 2020	Credit reporting	Incorrect information on your reportAccount information incorrect	CA	Money back	Yes
Apr 18, 2019	Debt relief & credit repair	Fraud or scam	MA	Money back	No
Mar 9, 2018	Debt relief & credit repair	Fraud or scam	IL	Explained	Yes
Jun 22, 2017	Credit reporting	Credit monitoring or identity theft protection servicesBilling dispute for services	OR	Explained	Yes
Mar 11, 2017	Mortgages	Application, originator, mortgage broker	NJ	Explained	Yes
Nov 8, 2016	Debt collection	False statements or representationAttempted to collect wrong amount	ME	Money back	No
Aug 16, 2016	Credit cards	Unsolicited issuance of credit card	MA	Money back	Yes
Jun 1, 2016	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	MI	Explained	Yes
May 13, 2016	Bank accounts	Using a debit or ATM card	DE	Money back	Yes
Apr 29, 2016	Debt collection	Cont'd attempts collect debt not owedDebt is not mine	MI	Money back	Yes
Feb 25, 2016	Bank accounts	Problems caused by my funds being low	FL	Money back	Yes
Oct 4, 2015	Credit reporting	Credit reporting company's investigationProblem with statement of dispute	CA	Money back	Yes
Jun 30, 2015	Mortgages	Credit decision / Underwriting	CA	Explained	No
Jun 10, 2015	Bank accounts	Using a debit or ATM card	WV	Money back	No
May 11, 2015	Credit reporting	Credit monitoring or identity protectionBilling dispute	CA	Money back	No
Apr 3, 2015	Bank accounts	Making/receiving payments, sending money	NM	Money back	Yes
Feb 12, 2015	Credit cards	Other	MA	Money back	No
Dec 26, 2014	Credit cards	Identity theft / Fraud / Embezzlement	WA	Money back	Yes
May 4, 2014	Bank accounts	Account opening, closing, or management	TX	Explained	No
Dec 19, 2013	Credit reporting	Credit monitoring or identity protectionProblem cancelling or closing account	PR	Money back	No

Complaint records are public consumer complaints filed with U.S. regulators, checked 3 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works