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Complaint log

Edfinancial Services complaint log

The newest complaints about Edfinancial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 28, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Oct 28, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsGAExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount status incorrectPAExplainedYes
Oct 27, 2026Student loansDealing with your lender or servicerProblem with customer serviceILIn progressYes
Oct 27, 2026Student loansStruggling to repay your loanProblem with your payment planMEExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount status incorrectMAExplainedYes
Oct 27, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeOKExplainedYes
Oct 26, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsNCIn progressYes
Oct 26, 2026Student loansProblem with a company's investigation into an existing problemProblem with personal statement of disputeSCExplainedYes
Oct 26, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLIn progressYes
Oct 26, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMDIn progressYes
Oct 26, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAIn progressYes
Oct 26, 2026Student loansIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 25, 2026Credit reportingIncorrect information on your reportAccount information incorrectALExplainedYes
Oct 25, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeWIIn progressYes
Oct 25, 2026Student loansDealing with your lender or servicerProblem with customer serviceDEExplainedYes
Oct 25, 2026Student loansDealing with your lender or servicerProblem with customer servicePAExplainedYes
Oct 25, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportILIn progressYes
Oct 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseWAIn progressYes
Oct 24, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMAIn progressYes
Oct 23, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Oct 23, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Oct 23, 2026Student loansProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMDIn progressYes
Oct 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNYIn progressYes
Oct 22, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMAIn progressYes
Oct 22, 2026Credit reportingIncorrect information on your reportAccount information incorrectMAIn progressYes
Oct 22, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseRIExplainedYes
Oct 21, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeMSExplainedYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Oct 21, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanOHIn progressYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledORExplainedYes
Oct 21, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXIn progressYes
Oct 21, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedYes
Oct 21, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledMIExplainedYes
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Oct 21, 2026Student loansDealing with your lender or servicerReceived bad information about your loanMSExplainedYes
Oct 20, 2026Student loansDealing with your lender or servicerReceived bad information about your loanLAIn progressYes
Oct 20, 2026Student loansIncorrect information on your reportInformation belongs to someone elseNYIn progressYes
Oct 19, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeTXExplainedYes
Oct 19, 2026Student loansStruggling to repay your loanProblem lowering your monthly paymentsNJExplainedYes
Oct 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Oct 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXExplainedYes
Oct 19, 2026Student loansDealing with your lender or servicerReceived bad information about your loanTXIn progressYes
Oct 19, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Oct 19, 2026Student loansIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Oct 19, 2026Student loansIncorrect information on your reportAccount status incorrectTXIn progressYes
Oct 18, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledWAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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