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Complaint log

Edfinancial Services complaint log

The newest complaints about Edfinancial Services, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 18, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeCTIn progressYes
Oct 18, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Oct 18, 2026Student loansDealing with your lender or servicerProblem with customer serviceNYNo timely replyNo
Oct 18, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMAIn progressYes
Oct 17, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMAExplainedYes
Oct 16, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCOExplainedYes
Oct 16, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeILExplainedYes
Oct 16, 2026Student loansDealing with your lender or servicerReceived bad information about your loanNYIn progressYes
Oct 15, 2026Student loansDealing with your lender or servicerProblem with customer serviceCAExplainedYes
Oct 15, 2026Student loansStruggling to repay your loanProblem with forgiveness, cancellation, or dischargeNCIn progressYes
Oct 15, 2026Student loansDealing with your lender or servicerProblem with customer serviceMAExplainedYes
Oct 15, 2026Student loansIncorrect information on your reportAccount status incorrectCAIn progressYes
Oct 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectCOExplainedYes
Oct 14, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLIn progressYes
Oct 14, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNHExplainedYes
Oct 14, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledTXIn progressYes
Oct 14, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 14, 2026Student loansDealing with your lender or servicerProblem with customer serviceNJExplainedYes
Oct 14, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOIn progressYes
Oct 14, 2026Student loansIncorrect information on your reportAccount information incorrectPAExplainedYes
Oct 13, 2026Student loansIncorrect information on your reportAccount status incorrectALExplainedYes
Oct 13, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledILIn progressYes
Oct 13, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Oct 13, 2026Student loansDealing with your lender or servicerReceived bad information about your loanILExplainedYes
Oct 12, 2026Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Oct 11, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Oct 11, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes
Oct 11, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Oct 10, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 10, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledFLExplainedYes
Oct 9, 2026Student loansIncorrect information on your reportAccount status incorrectARExplainedYes
Oct 9, 2026Student loansDealing with your lender or servicerDon't agree with the fees chargedRIExplainedYes
Oct 9, 2026Student loansDealing with your lender or servicerTrouble with how payments are being handledPAExplainedYes
Oct 9, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAIn progressYes
Oct 9, 2026Student loansStruggling to repay your loanProblem with your payment planTXIn progressYes
Oct 9, 2026Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeTXExplainedYes
Oct 8, 2026Student loansImproper use of your reportReporting company used your report improperlyCAExplainedYes
Oct 8, 2026Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedYes
Oct 8, 2026Credit reportingIncorrect information on your reportAccount information incorrectTXExplainedYes
Oct 8, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Oct 8, 2026Student loansIncorrect information on your reportAccount information incorrectTNExplainedYes
Oct 8, 2026Student loansDealing with your lender or servicerNeed information about your loan balance or loan termsMAExplainedYes
Oct 8, 2026Student loansDealing with your lender or servicerProblem with customer serviceMSExplainedYes
Oct 8, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNCExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNYExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectFLExplainedYes
Oct 7, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLIn progressYes
Oct 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNVExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectMNExplainedYes
Oct 7, 2026Student loansCredit monitoring or identity theft protection servicesBilling dispute for servicesTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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