Credit bureau · complaint record
Empire Financial Services complaints
Filed under Empire Financial Services, Inc.
Consumers have filed 5 complaints about Empire Financial Services since 2017, 1 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 5
- Last 12 months
- 1
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #418 of 566
Since June 2017
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: May 7, 2026
Most complained-about credit bureaus & report companies
Empire Financial Services complaints by month
The busiest month was June 2017 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Empire Financial Services answered all time
- Closed with explanation5100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Empire Financial Services complaints are about
Top Empire Financial Services problems
Inside "Incorrect information on your report"
- Personal information incorrect 1
Where Empire Financial Services complaints come from
Most complaints: Missouri (2), Tennessee (1), Nevada (1), Maryland (1).
Empire Financial Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Empire Financial ServicesCredit reporting | - | 1 | - |
Compare side by side: Empire Financial Services vs Apple Financing · Empire Financial Services vs Nav Technologies · Empire Financial Services vs Opportunity Fund · Empire Financial Services vs Heritage Financial Group
What people say about Empire Financial Services
All experiencesNo experiences with Empire Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Empire Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 7, 2026 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Jun 19, 2023 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 3, 2021 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jun 19, 2020 | Credit cards | Advertising and marketing, including promotional offersConfusing or misleading advertising about the credit card | Explained |
| Jun 6, 2017 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Empire Financial Services
How many complaints does Empire Financial Services have?
Empire Financial Services has 5 complaints on record since June 2017, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Empire Financial Services respond to complaints?
Yes. Empire Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Empire Financial Services?
The most common problems are incorrect information on your report (1), applying for a mortgage or refinancing an existing mortgage (1), struggling to pay your loan (1).
Is Empire Financial Services legit?
Empire Financial Services is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Empire Financial Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Empire Financial Services?
Complain to Empire Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Empire Financial Services complaints come from?
Most come from Missouri (2), Tennessee (1), Nevada (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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