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Payday & personal loans

Encore Capital payday & personal loans complaints

Consumers have filed 111 complaints about Encore Capital's payday & personal loans, 5 in the last 12 months. Encore Capital answered 100% on time and closed 20% with relief. See the whole Encore Capital record.

Encore Capital against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Encore Capital (Midland Credit)5new100%20%111

Every lender ranked

Latest Encore Capital payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 19, 2026Payday & personal loansImproper use of your reportReporting company used your report improperlyILExplainedYes
Jul 30, 2026Payday & personal loansCharged fees or interest you didn't expectDEExplainedYes
Jul 27, 2026Payday & personal loansProblem with the payoff process at the end of the loanTXExplainedYes
Jun 23, 2026Payday & personal loansProblem with the payoff process at the end of the loanALExplainedYes
Jan 22, 2026Payday & personal loansStruggling to pay your loanFLFixedYes
Nov 12, 2025Payday & personal loansCharged fees or interest you didn't expectCAExplainedYes
Oct 13, 2025Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 7, 2025Payday & personal loansStruggling to pay your loanTXFixedYes
Aug 27, 2025Payday & personal loansCharged fees or interest you didn't expectSCFixedYes
Aug 11, 2025Payday & personal loansCharged fees or interest you didn't expectTNFixedYes
Jun 29, 2025Payday & personal loansStruggling to pay your loanMIExplainedYes
May 3, 2025Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayLAFixedYes
Jan 19, 2025Payday & personal loansIncorrect information on your reportOld information reappears or never goes awayCAExplainedYes
Nov 29, 2024Payday & personal loansCharged fees or interest you didn't expectMSFixedYes
Nov 18, 2024Payday & personal loansReceived a loan you didn't apply forGAFixedYes
Oct 14, 2024Payday & personal loansIncorrect information on your reportAccount information incorrectOHExplainedYes
Sep 17, 2024Payday & personal loansCharged fees or interest you didn't expectHIFixedYes
May 25, 2024Payday & personal loansIncorrect information on your reportInformation belongs to someone elseGAFixedYes
May 10, 2024Payday & personal loansStruggling to pay your loanPAFixedYes
May 10, 2024Payday & personal loansStruggling to pay your loanMOExplainedYes
Dec 14, 2023Payday & personal loansCharged fees or interest you didn't expectALExplainedYes
Oct 20, 2023Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jul 31, 2023Payday & personal loansCharged fees or interest you didn't expectMIExplainedYes
Jul 21, 2023Payday & personal loansIncorrect information on your reportAccount status incorrectMOFixedYes
May 26, 2023Payday & personal loansCharged fees or interest you didn't expectOHExplainedYes
Oct 22, 2021Payday & personal loansCharged fees or interest you didn't expectSCExplainedYes
Aug 3, 2021Payday & personal loansIncorrect information on your reportAccount information incorrectVAExplainedYes
Oct 12, 2020Payday & personal loansGetting the loanWIExplainedYes
Feb 28, 2020Payday & personal loansProblem when making paymentsMIExplainedYes
Mar 14, 2019Payday & personal loansStruggling to pay your loanMDExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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