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Complaint log

Entrata complaint log

The newest complaints about Entrata, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 5, 2026Credit reportingIncorrect information on your reportInformation is incorrectPAExplainedNo
Feb 5, 2026Credit reportingIdentity theft protection or other monitoring servicesProblem with product or service terms changingFLExplainedNo
Feb 5, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateGAExplainedNo
Feb 3, 2026Credit reportingIncorrect information on your reportInformation is incorrectTXExplainedNo
Feb 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMDExplainedYes
Jan 29, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportVAExplainedNo
Jan 27, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNJExplainedNo
Jan 19, 2026Credit reportingIncorrect information on your reportInformation is incorrectMDExplainedNo
Jan 7, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedNo
Jan 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMIExplainedNo
Dec 30, 2025Credit reportingIncorrect information on your reportInformation is incorrectGAExplainedYes
Dec 27, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedYes
Dec 21, 2025Credit reportingIncorrect information on your reportInformation is incorrectCAExplainedNo
Dec 18, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedNo
Dec 18, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseSCExplainedNo
Dec 16, 2025Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportNCExplainedNo
Dec 3, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedNo
Dec 3, 2025Credit reportingImproper use of your reportReporting company used your report improperlyUTExplainedNo
Nov 30, 2025Credit reportingIncorrect information on your reportInformation is incorrectCOExplainedYes
Nov 20, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedNo
Nov 18, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedNo
Nov 18, 2025Credit reportingIncorrect information on your reportInformation is incorrectMDExplainedNo
Nov 17, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportFLExplainedNo
Nov 8, 2025Credit reportingIncorrect information on your reportAccount information incorrectCAExplainedNo
Nov 7, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedNo
Oct 22, 2025Credit reportingIncorrect information on your reportInformation is incorrectTXExplainedNo
Oct 18, 2025Debt relief & credit repairUnauthorized withdrawals or chargesTXExplainedNo
Oct 14, 2025Money transfers & appsOther transaction problemFLExplainedYes
Sep 11, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedNo
Sep 8, 2025Credit reportingIncorrect information on your reportPersonal information incorrectGAExplainedNo
Sep 5, 2025Credit reportingIncorrect information on your reportPersonal information incorrectCOExplainedYes
Sep 1, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedNo
Aug 29, 2025Credit reportingProblem with a company's investigation into an existing problemProblem with personal statement of disputeMDExplainedNo
Aug 26, 2025Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceOHExplainedYes
Aug 21, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedNo
Aug 20, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedNo
Aug 18, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedNo
Aug 15, 2025Credit reportingIncorrect information on your reportInformation is incorrectSCExplainedYes
Aug 12, 2025Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outCAExplainedNo
Aug 11, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedNo
Jul 31, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportGAExplainedNo
Jul 30, 2025Credit reportingIncorrect information on your reportInformation is incorrectWIExplainedNo
Jul 23, 2025Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportSCExplainedNo
Jul 17, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedNo
Jul 15, 2025Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
Jul 7, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedNo
Jul 1, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Jun 30, 2025Credit reportingIdentity theft protection or other monitoring servicesDidn't receive services that were advertisedMDExplainedNo
Jun 26, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedNo
Jun 25, 2025Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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