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Complaint log

Entrata complaint log

The newest complaints about Entrata, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 24, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayPAExplainedNo
Jun 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedNo
Jun 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNCExplainedNo
Jun 19, 2026Credit reportingIncorrect information on your reportInformation is incorrectTXExplainedNo
Jun 17, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedNo
Jun 13, 2026Credit reportingIncorrect information on your reportInformation is incorrectILExplainedNo
Jun 11, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayFLExplainedNo
Jun 8, 2026Credit reportingIncorrect information on your reportInformation is incorrectGAExplainedNo
Jun 1, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedNo
May 27, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedNo
May 26, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMSExplainedNo
May 24, 2026Credit reportingImproper use of your reportReceived unsolicited financial product or insurance offers after opting outGAExplainedNo
May 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedNo
May 23, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedNo
May 20, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportMDExplainedNo
May 13, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedNo
May 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMDExplainedNo
May 8, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingORExplainedNo
May 5, 2026Credit reportingImproper use of your reportReporting company used your report improperlyALExplainedNo
May 2, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateAZExplainedNo
May 2, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateGAExplainedNo
Apr 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectNMExplainedNo
Apr 30, 2026Credit reportingIncorrect information on your reportAccount information incorrectNMExplainedNo
Apr 27, 2026Credit reportingIncorrect information on your reportInformation is incorrectMDExplainedNo
Apr 26, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedNo
Apr 23, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneCTExplainedNo
Apr 23, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedNo
Apr 21, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedNo
Apr 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedNo
Apr 11, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedNo
Apr 11, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTXExplainedNo
Apr 9, 2026Credit reportingIncorrect information on your reportInformation is incorrectCAExplainedNo
Apr 9, 2026Credit reportingIdentity theft protection or other monitoring servicesProblem canceling credit monitoring or identify theft protection serviceGAExplainedNo
Apr 8, 2026Bank accountsManaging an accountProblem using a debit or ATM cardNJExplainedNo
Apr 2, 2026Credit reportingIncorrect information on your reportInformation is incorrectCTExplainedNo
Apr 2, 2026Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedNo
Mar 31, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreGAExplainedNo
Mar 27, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneMAExplainedNo
Mar 25, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedNo
Mar 20, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMDExplainedNo
Mar 18, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedNo
Mar 18, 2026Credit reportingIncorrect information on your reportAccount status incorrectCAExplainedNo
Mar 9, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedNo
Feb 28, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportNCExplainedNo
Feb 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedNo
Feb 18, 2026Credit reportingIncorrect information on your reportAccount status incorrectMOExplainedNo
Feb 12, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedNo
Feb 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseGAExplainedNo
Feb 9, 2026Credit reportingIncorrect information on your reportAccount information incorrectVAExplainedNo
Feb 9, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayMDExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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