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Student loans

Equitable Acceptance student loans complaints

Consumers have filed 201 complaints about Equitable Acceptance's student loans. See the whole Equitable Acceptance record.

Equitable Acceptance against other student loan servicers

#Company12 monthsChangeOn timeReliefAll time
1MOHELA7,252-10%36%2%25,029
2Nelnet3,551-13%99.9%0%16,699
3Maximus Federal Services2,3910%100%0%8,072
4Servicer under contract with Federal Student Aid1,520+1%0%-3,025
5Edfinancial Services1,456-7%98.9%0%6,432
6Sallie Mae716+38%100%12%4,273
7Central Research530+151%99.8%0%744
8Navient462-39%100%0%35,811
9Climb Credit304+78%100%0%534
10AES / PHEAA206+4%100%14%13,061
11SoFi160+13%100%9%335
12Goal Structured Solutions108+104%100%0%250
13Equitable Acceptance0new--201

Every loan servicer ranked

Latest Equitable Acceptance student loans complaints

ReceivedAboutIssueStateAnswerOn time
Nov 8, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Nov 2, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledTXExplainedYes
Oct 24, 2017Student loansDealing with your lender or servicerReceived bad information about your loanMIExplainedYes
Oct 23, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Oct 6, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedINExplainedYes
Oct 4, 2017Student loansDealing with your lender or servicerProblem with customer serviceMOExplainedYes
Sep 27, 2017Student loansGetting a loanFraudulent loanMDExplainedYes
Sep 27, 2017Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Sep 22, 2017Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Sep 20, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes
Sep 20, 2017Student loansDealing with your lender or servicerTrouble with how payments are being handledMEExplainedYes
Sep 17, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Sep 13, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanALExplainedYes
Sep 8, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loan-ExplainedYes
Sep 8, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Sep 8, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedPAExplainedYes
Aug 24, 2017Student loansGetting a loanConfusing or misleading advertisingALExplainedYes
Aug 9, 2017Student loansDealing with your lender or servicerDon't agree with the fees charged-ExplainedYes
Aug 8, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedFLExplainedYes
Aug 4, 2017Student loansDealing with your lender or servicerReceived bad information about your loanCAExplainedYes
Aug 3, 2017Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes
Aug 2, 2017Student loansGetting a loanConfusing or misleading advertisingIDExplainedYes
Jul 25, 2017Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Jul 23, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedWIExplainedYes
Jul 14, 2017Student loansDealing with your lender or servicerProblem with customer serviceFLExplainedYes
Jul 14, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPAExplainedYes
Jul 13, 2017Student loansDealing with your lender or servicerDon't agree with the fees chargedIDExplainedYes
Jul 11, 2017Student loansDealing with your lender or servicerProblem with customer serviceGAExplainedYes
Jun 22, 2017Student loansStruggling to repay your loanProblem lowering your monthly payments-FixedYes
Jun 16, 2017Student loansDealing with your lender or servicerReceived bad information about your loanUTExplainedYes

Your rights with student loan servicers

Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.

Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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