Student loans
Equitable Acceptance student loans complaints
Consumers have filed 201 complaints about Equitable Acceptance's student loans. See the whole Equitable Acceptance record.
Equitable Acceptance against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Equitable Acceptance | 0 | - | - |
Latest Equitable Acceptance student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 5, 2017 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jun 2, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 2, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 3, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 20, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Apr 10, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Apr 5, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Money back |
| Apr 5, 2017 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Money back |
| Mar 23, 2017 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Mar 22, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Money back |
| Mar 17, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Mar 13, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
| Mar 7, 2017 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Feb 27, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
| Feb 22, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
| Feb 22, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Feb 21, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Money back |
| Feb 17, 2017 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Jan 19, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Fixed |
| Jan 19, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Fixed |
| Jan 18, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jan 18, 2017 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Jan 5, 2017 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Dec 14, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Dec 13, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Fixed |
| Dec 13, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Fixed |
| Dec 9, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Fixed |
| Dec 5, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Nov 28, 2016 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Nov 18, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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