Mortgage company · complaint record
Eustis Mortgage complaints
Filed under EUSTIS MORTGAGE CORPORATION
Consumers have filed 11 complaints about Eustis Mortgage since 2018, none in the last 12 months. It answered 100% on time and closed 45% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 45%
- Last 30 days
- 0
- Rank
- -
Since June 2018
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Oct 1, 2025
Eustis Mortgage complaints by month
The busiest month was June 2018 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Eustis Mortgage answered all time
- Closed with monetary relief327.3%
- Closed with non-monetary relief218.2%
- Closed with explanation654.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Eustis Mortgage complaints are about
Top Eustis Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 1
- Application denials 1
Eustis Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Eustis MortgageMortgages | - | 0 | - |
Compare side by side: Eustis Mortgage vs Midwest Loan Services · Eustis Mortgage vs Truhome Solutions · Eustis Mortgage vs NEXA Mortgage · Eustis Mortgage vs Hilltop
What people say about Eustis Mortgage
All experiencesNo experiences with Eustis Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Eustis Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 1, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Feb 10, 2025 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Fixed |
| Jun 22, 2024 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| May 16, 2024 | Mortgages | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | Money back |
| Dec 26, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Nov 7, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Jul 12, 2023 | Mortgages | Trouble during payment process | Money back |
| Dec 13, 2021 | Credit reporting | Improper use of your reportReport provided to employer without your written authorization | Explained |
| Apr 21, 2021 | Mortgages | Closing on a mortgage | Money back |
| Aug 13, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Jun 20, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
Questions about Eustis Mortgage
How many complaints does Eustis Mortgage have?
Eustis Mortgage has 11 complaints on record since June 2018, including 0 in the last 12 months and 0 in the last 30 days.
Does Eustis Mortgage respond to complaints?
Yes. Eustis Mortgage answered 100% of its complaints on time (within 15 days) and closed 45% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Eustis Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (4), improper use of your report (2), false statements or representation (1).
Is Eustis Mortgage legit?
Eustis Mortgage is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Eustis Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Eustis Mortgage?
Complain to Eustis Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Eustis Mortgage complaints come from?
Most come from Louisiana (6), Texas (3), Ohio (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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