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Mortgages

EverBank mortgages complaints

Consumers have filed 1,280 complaints about EverBank's mortgages, 14 in the last 12 months. EverBank answered 100% on time and closed 0% with relief. See the whole EverBank record.

EverBank against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13EverBank14new100%0%1,280

Every mortgage company ranked

Latest EverBank mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Dec 29, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanFLExplainedYes
Dec 5, 2023MortgagesTrouble during payment processPayment processCAExplainedYes
Nov 19, 2023MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Oct 27, 2023MortgagesTrouble during payment processPayment processCAExplainedYes
Oct 25, 2023MortgagesTrouble during payment processLien releaseNYExplainedYes
Oct 17, 2023MortgagesTrouble during payment processLoan sold or transferred to another companyGAExplainedYes
Oct 5, 2023MortgagesTrouble during payment processFees chargedCAExplainedYes
Oct 3, 2023MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Sep 5, 2023MortgagesIncorrect information on your reportAccount status incorrectPAExplainedYes
Jul 19, 2023MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeVAExplainedYes
Jul 10, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes
Jun 21, 2023MortgagesTrouble during payment processVAExplainedYes
Jun 6, 2023MortgagesTrouble during payment processVAExplainedYes
Apr 27, 2023MortgagesStruggling to pay mortgageFLExplainedYes
Mar 20, 2023MortgagesTrouble during payment processCAExplainedYes
Mar 7, 2023MortgagesTrouble during payment processCOExplainedYes
Jan 13, 2023MortgagesClosing on a mortgageTNExplainedYes
Jan 10, 2023MortgagesTrouble during payment processNYExplainedYes
Dec 22, 2022MortgagesTrouble during payment processTNExplainedYes
Nov 29, 2022MortgagesTrouble during payment processFLExplainedYes
Oct 25, 2022MortgagesStruggling to pay mortgagePAExplainedYes
Sep 26, 2022MortgagesStruggling to pay mortgageNYExplainedYes
Aug 10, 2022MortgagesStruggling to pay mortgageNYExplainedYes
Aug 2, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Jul 26, 2022MortgagesTrouble during payment processMDExplainedYes
Jul 13, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Jul 13, 2022MortgagesStruggling to pay mortgageCAExplainedYes
May 31, 2022MortgagesStruggling to pay mortgageMEExplainedYes
May 24, 2022MortgagesTrouble during payment processMDExplainedYes
May 20, 2022MortgagesStruggling to pay mortgageILExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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