Complaint log
Exto complaint log
The newest complaints about Exto, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 3, 2025 | Credit cards | Closing your accountCan't close your account | Explained |
| Jan 30, 2025 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Jan 27, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jan 25, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 24, 2025 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Jan 22, 2025 | Credit cards | Closing your accountCompany closed your account | Explained |
| Jan 16, 2025 | Money transfers & apps | Other transaction problem | Explained |
| Dec 28, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Fixed |
| Dec 22, 2024 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Dec 22, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Money back |
| Dec 21, 2024 | Debt collection | False statements or representationAttempted to collect wrong amount | Money back |
| Dec 19, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Money back |
| Dec 17, 2024 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 5, 2024 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Nov 5, 2024 | Credit cards | Closing your accountCan't close your account | Explained |
| Oct 28, 2024 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 26, 2024 | Credit cards | Closing your accountCan't close your account | Explained |
| Aug 20, 2024 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| Aug 18, 2024 | Credit cards | Fees or interestProblem with fees | Explained |
| Aug 3, 2024 | Credit cards | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works