Lender · complaint record
Ezcorp complaints
Filed under EZCORP, INC.
Consumers have filed 190 complaints about Ezcorp since 2013, 4 of them in the last 12 months. It answered 100% on time and closed 25% with relief for the customer. The most common problem is charged fees or interest you didn't expect.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 190
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- #128 of 272
Since August 2013
new vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 3, 2026
Most complained-about personal & payday lenders
Ezcorp complaints by month
The busiest month was February 2017 (9 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Ezcorp answered all time
- Closed with monetary relief63.2%
- Closed with non-monetary relief10.5%
- Closed with explanation14475.8%
- Closed3920.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Ezcorp complaints are about
Top Ezcorp problems
Inside "Taking/threatening an illegal action"
- Threatened arrest/jail if do not pay 22
- Attempted to/Collected exempt funds 2
- Threatened to sue on too old debt 2
- Sued w/o proper notification of suit 1
Where Ezcorp complaints come from
Most complaints: Texas (86), Wisconsin (18), Colorado (13), Nevada (10), Missouri (8).
Ezcorp compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | SoLo FundsPayday & personal loans | 27 | 29 | F |
| 2 | AAA Auto Title LoansPayday & personal loans | 77 | 29 | B |
| 3 | PowerpayPayday & personal loans | 55 | 26 | C |
| 4 | AmeriCashPayday & personal loans | 10 | 26 | F |
| 5 | DLC, LLCPayday & personal loans | 63 | 26 | C |
| 6 | Boost Your ScorePayday & personal loans | 45 | 25 | D |
| 7 | Special FinancingPayday & personal loans | 60 | 25 | C |
| 8 | EzcorpPayday & personal loans | - | 4 | - |
Compare side by side: Ezcorp vs SoLo Funds · Ezcorp vs AAA Auto Title Loans · Ezcorp vs Powerpay · Ezcorp vs AmeriCash
What people say about Ezcorp
All experiencesNo experiences with Ezcorp yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Ezcorp complaints
Full logQuestions about Ezcorp
How many complaints does Ezcorp have?
Ezcorp has 190 complaints on record since August 2013, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Ezcorp respond to complaints?
Yes. Ezcorp answered 100% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix; 25% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Ezcorp?
The most common problems are charged fees or interest you didn't expect (7), took or threatened to take negative or legal action (8), received a loan you didn't apply for (2).
Is Ezcorp legit?
Ezcorp is a real company with a public complaint record: consumers have complained about it 190 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Ezcorp legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Ezcorp?
Complain to Ezcorp in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Ezcorp complaints come from?
Most come from Texas (86), Wisconsin (18), Colorado (13). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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