Complaint log
Fay Servicing complaint log
The newest complaints about Fay Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 13, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 12, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 11, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Mar 11, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 9, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Mar 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 7, 2026 | Mortgages | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 7, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 6, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 4, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Mar 4, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 4, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Mar 4, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Mar 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Mar 2, 2026 | Money transfers & apps | Unauthorized transactions or other transaction problem | Explained |
| Mar 1, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 27, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 27, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | Explained |
| Feb 24, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Feb 24, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 23, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 22, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 21, 2026 | Mortgages | Trouble during payment processLoan sold or transferred to another company | Explained |
| Feb 20, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Feb 20, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Feb 19, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 19, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Feb 19, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 19, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 17, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 17, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 16, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 16, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 15, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Feb 13, 2026 | Mortgages | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Feb 13, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Feb 13, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 12, 2026 | Mortgages | Struggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation relief | Explained |
| Feb 12, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Feb 11, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 11, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | Explained |
| Feb 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Feb 9, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 9, 2026 | Mortgages | Trouble during payment processFees charged | Explained |
| Feb 3, 2026 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | Explained |
| Feb 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 2, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Feb 2, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
| Feb 1, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works