Mortgages
Fifth Third Bank mortgages complaints
Consumers have filed 3,518 complaints about Fifth Third Bank's mortgages, 416 in the last 12 months (+105%). Fifth Third Bank answered 100% on time and closed 9% with relief. See the whole Fifth Third Bank record.
Fifth Third Bank against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Fifth Third Bank | 416 | 100% | 9% |
Latest Fifth Third Bank mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 30, 2026 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | In progress |
| Oct 30, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 29, 2026 | Mortgages | Trouble during payment processLien release | In progress |
| Oct 29, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | In progress |
| Oct 28, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 28, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | In progress |
| Oct 27, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | In progress |
| Oct 27, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 26, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 26, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageApplication denials | Explained |
| Oct 23, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 23, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 22, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | In progress |
| Oct 21, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Oct 20, 2026 | Mortgages | Trouble during payment processLien release | Explained |
| Oct 19, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 17, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Oct 17, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Fixed |
| Oct 16, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 14, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 14, 2026 | Mortgages | Trouble during payment processPrivate mortgage insurance (PMI) | Explained |
| Oct 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | In progress |
| Oct 14, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Oct 13, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 13, 2026 | Mortgages | Trouble during payment processPayment process | Fixed |
| Oct 13, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | Explained |
| Oct 12, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 10, 2026 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | Explained |
| Oct 9, 2026 | Mortgages | Struggling to pay mortgageForeclosure | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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