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Complaint log

First Advantage complaint log

The newest complaints about First Advantage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jul 16, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMNExplainedYes
Jul 15, 2026Credit reportingIncorrect information on your reportPersonal information incorrect-ExplainedYes
Jul 14, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 14, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 14, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsNYExplainedYes
Jul 13, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsILExplainedYes
Jul 12, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayOHExplainedYes
Jul 10, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jul 9, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseTXExplainedYes
Jul 8, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateWAExplainedNo
Jul 7, 2026Credit reportingIncorrect information on your reportInformation is incorrectNCExplainedYes
Jul 6, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateGAExplainedYes
Jul 5, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedNo
Jul 2, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jul 2, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMOExplainedYes
Jul 2, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
Jul 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateAZExplainedYes
Jul 1, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateOHExplainedYes
Jul 1, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeNEExplainedYes
Jul 1, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportPAExplainedYes
Jun 29, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsMAExplainedYes
Jun 29, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysAZExplainedYes
Jun 29, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNCExplainedYes
Jun 27, 2026Credit reportingIncorrect information on your reportPersonal information incorrectNVExplainedYes
Jun 26, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jun 26, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedYes
Jun 24, 2026Credit reportingIncorrect information on your reportInformation is incorrectGAExplainedYes
Jun 24, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeCAExplainedYes
Jun 24, 2026Credit reportingImproper use of your reportReport provided to employer without your written authorizationWAExplainedNo
Jun 24, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNEExplainedYes
Jun 24, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jun 23, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneMAExplainedYes
Jun 23, 2026Credit reportingIncorrect information on your reportInformation is incorrectTNExplainedYes
Jun 22, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportNJExplainedYes
Jun 22, 2026Credit reportingIncorrect information on your reportInformation is incorrectWIExplainedYes
Jun 22, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayMDExplainedYes
Jun 21, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNYExplainedYes
Jun 20, 2026Credit reportingIncorrect information on your reportInformation is incorrectCOExplainedNo
Jun 19, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jun 19, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseKSExplainedYes
Jun 18, 2026Credit reportingIncorrect information on your reportPersonal information incorrectGAExplainedYes
Jun 18, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysUTExplainedYes
Jun 17, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportCTExplainedYes
Jun 17, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseKSExplainedYes
Jun 17, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateOHExplainedYes
Jun 17, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateOHExplainedYes
Jun 16, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysMDExplainedYes
Jun 16, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes
Jun 16, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateKSExplainedYes
Jun 16, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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