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Complaint log

First Advantage complaint log

The newest complaints about First Advantage, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jun 13, 2026Credit reportingProblem with fraud alerts or security freezesTXExplainedYes
Jun 11, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeCTExplainedYes
Jun 11, 2026Credit reportingIncorrect information on your reportInformation is incorrectCAExplainedYes
Jun 11, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateSCExplainedYes
Jun 8, 2026Credit reportingIncorrect information on your reportInformation is incorrectTXExplainedYes
Jun 8, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayTNExplainedYes
Jun 8, 2026Credit reportingIncorrect information on your reportInformation is incorrectCAExplainedYes
Jun 7, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateLAExplainedYes
Jun 6, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayFLExplainedYes
Jun 5, 2026Credit reportingIncorrect information on your reportInformation is incorrectCOExplainedYes
Jun 4, 2026Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Jun 4, 2026Credit reportingProblem with a company's investigation into an existing problemInvestigation took more than 30 daysWIExplainedYes
Jun 3, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMOExplainedYes
Jun 2, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportOKExplainedYes
Jun 2, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTXExplainedYes
Jun 1, 2026Credit reportingIncorrect information on your reportPersonal information incorrectSCExplainedYes
May 31, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateKYExplainedYes
May 29, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTNExplainedYes
May 29, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateTXExplainedYes
May 29, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysCOExplainedYes
May 29, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMDExplainedYes
May 28, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportCAExplainedYes
May 27, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneFLExplainedYes
May 26, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportTXExplainedYes
May 26, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportWVExplainedYes
May 26, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysCAExplainedYes
May 26, 2026Credit reportingProblem with a company's investigation into an existing issueInvestigation took more than 30 daysCAExplainedYes
May 25, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayVAExplainedYes
May 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
May 24, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportCAExplainedYes
May 22, 2026Credit reportingProblem with a company's investigation into an existing issueWas not notified of investigation status or resultsTXExplainedYes
May 22, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneAKExplainedYes
May 22, 2026Credit reportingIncorrect information on your reportInformation is incorrectNYExplainedYes
May 22, 2026Credit reportingIncorrect information on your reportInformation is incorrectNYExplainedYes
May 21, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phoneGAExplainedYes
May 21, 2026Credit reportingProblem with a company's investigation into an existing issueTheir investigation did not fix an error on your reportCAExplainedYes
May 20, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
May 18, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateIAExplainedYes
May 17, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateNCExplainedYes
May 15, 2026Credit reportingIncorrect information on your reportInformation that should be on the report is missingINExplainedYes
May 14, 2026Credit reportingProblem with a company's investigation into an existing issueDifficulty submitting a dispute or getting information about a dispute over the phonePAExplainedYes
May 13, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
May 13, 2026Credit reportingProblem with a company's investigation into an existing issueProblem with personal statement of disputeWIExplainedYes
May 13, 2026Credit reportingIncorrect information on your reportInformation is incorrectTXExplainedYes
May 12, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateCAExplainedYes
May 12, 2026Credit reportingIncorrect information on your reportOld information reappears or never goes awayOKExplainedYes
May 11, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
May 11, 2026Credit reportingIncorrect information on your reportInformation is incorrectCAExplainedYes
May 8, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateFLExplainedYes
May 7, 2026Credit reportingIncorrect information on your reportPublic record information inaccurateMDExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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