Complaint log
First Associates Loan Servicing complaint log
The newest complaints about First Associates Loan Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 13, 2020 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 6, 2020 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Feb 20, 2020 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jan 17, 2020 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Dec 26, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 23, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Dec 4, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Dec 4, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 19, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 3, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 9, 2019 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 13, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Sep 3, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 24, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 23, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Aug 21, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Aug 16, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Aug 15, 2019 | Debt collection | Took or threatened to take negative or legal actionThreatened to sue you for very old debt | Explained |
| Aug 15, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jul 31, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 23, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 22, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 19, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 10, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 8, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 7, 2019 | Student loans | Getting a loanFraudulent loan | Explained |
| Jul 3, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jul 2, 2019 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Jun 26, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 19, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Jun 17, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 17, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Jun 15, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| May 31, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 31, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 23, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| May 17, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 10, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 9, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 8, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| May 8, 2019 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Apr 23, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 23, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Apr 22, 2019 | Student loans | Getting a loanConfusing or misleading advertising | Explained |
| Apr 18, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 18, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 18, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 17, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 17, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 17, 2019 | Student loans | Getting a loanFraudulent loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works