Complaint log
First Associates Loan Servicing complaint log
The newest complaints about First Associates Loan Servicing, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 13, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Apr 11, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 8, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Apr 8, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Mar 27, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 27, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 27, 2019 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Mar 23, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 23, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 14, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Mar 12, 2019 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 12, 2019 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Mar 12, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 10, 2019 | Payday & personal loans | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 4, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 23, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 22, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Feb 14, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 4, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 26, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 17, 2019 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Dec 13, 2018 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 6, 2018 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Dec 6, 2018 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 22, 2018 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Nov 13, 2018 | Payday & personal loans | Loan payment wasn't credited to your account | Explained |
| Nov 3, 2018 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Nov 1, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 22, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Sep 25, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 24, 2018 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Sep 15, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 21, 2018 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Aug 21, 2018 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Aug 18, 2018 | Student loans | Getting a loanFraudulent loan | Explained |
| Aug 15, 2018 | Student loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 8, 2018 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Aug 7, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 1, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 11, 2018 | Student loans | Getting a loanFraudulent loan | Explained |
| Jun 21, 2018 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jun 4, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| May 16, 2018 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 22, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 18, 2018 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jan 13, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jan 11, 2018 | Student loans | Getting a loanFraudulent loan | Explained |
| Jan 11, 2018 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jan 5, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 13, 2017 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works