Mortgage company · complaint record
First Colony Mortgage complaints
Filed under First Colony Mortgage Corp.
Consumers have filed 11 complaints about First Colony Mortgage since 2012, none in the last 12 months. It answered 72.7% on time and closed 27% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 11
- Last 12 months
- 0
- Answered on time
- 72.7%
- Closed with relief
- 27%
- Last 30 days
- 0
- Rank
- -
Since May 2012
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 4, 2025
First Colony Mortgage complaints by month
The busiest month was June 2023 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How First Colony Mortgage answered all time
- Closed with monetary relief19.1%
- Closed with non-monetary relief218.2%
- Closed with explanation872.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What First Colony Mortgage complaints are about
Top First Colony Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Changes in loan terms during the application process 1
- Loan estimate or other related disclosures 1
First Colony Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | First Colony MortgageMortgages | - | 0 | - |
Compare side by side: First Colony Mortgage vs Midwest Loan Services · First Colony Mortgage vs Truhome Solutions · First Colony Mortgage vs NEXA Mortgage · First Colony Mortgage vs Hilltop
What people say about First Colony Mortgage
All experiencesNo experiences with First Colony Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest First Colony Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 4, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageLoan estimate or other related disclosures | Explained |
| Oct 21, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | Explained |
| Jun 22, 2023 | Mortgages | Trouble during payment process | Explained |
| Jun 3, 2023 | Mortgages | Struggling to pay mortgage | Fixed |
| Dec 7, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Aug 16, 2021 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Fixed |
| Jun 18, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Apr 20, 2018 | Mortgages | Closing on a mortgage | Explained |
| Sep 1, 2015 | Mortgages | Settlement process and costs | Explained |
| Aug 16, 2015 | Mortgages | Loan servicing, payments, escrow account | Explained |
| May 14, 2012 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about First Colony Mortgage
How many complaints does First Colony Mortgage have?
First Colony Mortgage has 11 complaints on record since May 2012, including 0 in the last 12 months and 0 in the last 30 days.
Does First Colony Mortgage respond to complaints?
Yes. First Colony Mortgage answered 72.7% of its complaints on time (within 15 days) and closed 27% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with First Colony Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (4), struggling to pay mortgage (1), closing on a mortgage (1).
Is First Colony Mortgage legit?
First Colony Mortgage is a real company with a public complaint record: consumers have complained about it 11 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is First Colony Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against First Colony Mortgage?
Complain to First Colony Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most First Colony Mortgage complaints come from?
Most come from Utah (9), California (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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