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Prepaid & gift cards

First Data prepaid & gift cards complaints

Consumers have filed 131 complaints about First Data's prepaid & gift cards. See the whole First Data record.

First Data against other prepaid card companies

#Company12 monthsChangeOn timeReliefAll time
1Block (Cash App)890+5%99%0%2,658
2Comerica723-13%100%71%5,025
3InComm Payments643+10%91.8%0%3,411
4American Express573-61%99.3%39%7,103
5Netspend409+48%99.5%0%3,430
6Conduent333+83%19.5%0%2,067
7Fifth Third Bank321new100%43%497
8Fiserv Finxact Core285-1%100%0%1,190
9Blackhawk Network263+21%98.1%0%1,285
10U.S. Bank251-23%100%12%4,084
11PayPal222+80%100%44%1,088
12Chime212+36%100%8%774
13First Data0new--131

Every card company ranked

Latest First Data prepaid & gift cards complaints

ReceivedAboutIssueStateAnswerOn time
Jul 13, 2017Prepaid & gift cardsUnexpected or other feesMSExplainedYes
Jul 6, 2017Prepaid & gift cardsProblem with a purchase or transferCharged for a purchase or transfer you did not make with the cardNJExplainedYes
Jul 6, 2017Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferNYExplainedYes
Jun 27, 2017Prepaid & gift cardsTrouble using the cardProblem with a check written from your prepaid card accountMNExplainedYes
Jun 6, 2017Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineMDExplainedYes
Jun 5, 2017Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardNYExplainedYes
Jun 3, 2017Prepaid & gift cardsProblem with a purchase or transferCard company isn't resolving a dispute about a purchase or transferCOExplainedYes
May 12, 2017Prepaid & gift cardsUnexpected or other feesCAExplainedYes
May 4, 2017Prepaid & gift cardsUnexpected or other feesMAMoney backYes
Apr 26, 2017Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNEExplainedYes
Feb 24, 2017Prepaid & gift cardsAdding moneyINExplainedYes
Feb 21, 2017Prepaid & gift cardsManaging, opening, or closing accountOKExplainedYes
Feb 9, 2017Prepaid & gift cardsFraud or scamINExplainedYes
Dec 7, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesTXExplainedYes
Dec 1, 2016Prepaid & gift cardsFraud or scamPAExplainedYes
Nov 15, 2016Prepaid & gift cardsManaging, opening, or closing accountDCExplainedYes
Sep 22, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesTXExplainedYes
Aug 10, 2016Prepaid & gift cardsManaging, opening, or closing accountTXExplainedYes
Aug 10, 2016Prepaid & gift cardsManaging, opening, or closing accountTXExplainedYes
Aug 1, 2016Prepaid & gift cardsManaging, opening, or closing accountGAFixedYes
Jul 29, 2016Prepaid & gift cardsManaging, opening, or closing accountCAExplainedYes
Jul 1, 2016Prepaid & gift cardsManaging, opening, or closing accountPAExplainedYes
Jun 7, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesCAExplainedYes
May 25, 2016Prepaid & gift cardsUnauthorized transactions/trans. issuesILExplainedYes
May 5, 2016Prepaid & gift cardsManaging, opening, or closing accountOHExplainedYes
Mar 31, 2016Prepaid & gift cardsManaging, opening, or closing accountTXExplainedYes
Mar 23, 2016Prepaid & gift cardsAdvertising, marketing or disclosuresILExplainedYes
Jan 29, 2016Prepaid & gift cardsAdding moneyFLExplainedYes
Jan 15, 2016Prepaid & gift cardsFeesTNExplainedYes
Dec 11, 2015Prepaid & gift cardsOverdraft, savings or rewards featuresPAExplainedYes

Your rights with prepaid card companies

Registered prepaid accounts get most Regulation E protections: report unauthorized transactions and errors quickly and the provider must investigate. Payroll and government benefit cards must tell you how to get your money without fees.

Scam warning: Gift cards are for gifts. Anyone asking you to pay a bill, a fine or a "fee" with gift cards is a scammer.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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