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Complaint log

First Help Financial complaint log

The newest complaints about First Help Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Feb 6, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Feb 5, 2025Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueNYExplainedYes
Feb 3, 2025Credit reportingImproper use of your reportReport provided to employer without your written authorizationTXExplainedYes
Jan 28, 2025Credit reportingImproper use of your reportReporting company used your report improperlyCTExplainedYes
Jan 25, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeWAExplainedYes
Jan 23, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursDCExplainedYes
Jan 22, 2025Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Jan 20, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Jan 9, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeNYExplainedYes
Jan 8, 2025Credit reportingImproper use of your reportReporting company used your report improperlyTXExplainedYes
Jan 3, 2025Auto loans & leasesRepossessionLender trying to repossess or disable the vehicleINExplainedYes
Jan 2, 2025Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Dec 30, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizePAExplainedYes
Dec 19, 2024Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Dec 14, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Dec 13, 2024Auto loans & leasesManaging the loan or leaseProblem with the interest rate-ExplainedYes
Dec 11, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Dec 2, 2024Credit reportingProblem with a company's investigation into an existing problemWas not notified of investigation status or resultsFLExplainedYes
Nov 24, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Nov 21, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Nov 20, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Nov 11, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elsePAExplainedYes
Oct 28, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeILExplainedYes
Oct 27, 2024Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Oct 18, 2024Auto loans & leasesManaging the loan or leaseProblem with fees chargedNYExplainedYes
Oct 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 16, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Oct 8, 2024Credit reportingImproper use of your reportReport provided to employer without your written authorizationTXExplainedYes
Oct 6, 2024Credit reportingImproper use of your reportReporting company used your report improperlyVAExplainedYes
Oct 4, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Sep 27, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Sep 14, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMAExplainedYes
Sep 14, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMAExplainedYes
Sep 13, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Sep 12, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeFLExplainedYes
Sep 5, 2024Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Aug 24, 2024Credit reportingImproper use of your reportReporting company used your report improperlyMAExplainedYes
Aug 19, 2024Credit cardsGetting a credit cardApplication deniedFLExplainedYes
Aug 17, 2024Auto loans & leasesIncorrect information on your reportInformation belongs to someone elseGAExplainedYes
Aug 16, 2024Credit reportingIncorrect information on your reportAccount status incorrectNYExplainedYes
Aug 3, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jul 31, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Jul 24, 2024Credit reportingIncorrect information on your reportAccount status incorrectCOExplainedYes
Jul 24, 2024Credit reportingIncorrect information on your reportInformation belongs to someone elseFLExplainedYes
Jul 23, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTNExplainedYes
Jun 26, 2024Payday & personal loansCredit monitoring or identity theft protection servicesProblem with product or service terms changingFLExplainedYes
May 29, 2024Credit reportingImproper use of your reportReport provided to employer without your written authorizationNYExplainedYes
May 16, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeGAExplainedYes
Apr 5, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeMDExplainedYes
Apr 2, 2024Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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