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Mortgages

Flat Branch Mortgage mortgages complaints

Consumers have filed 30 complaints about Flat Branch Mortgage's mortgages, 7 in the last 12 months. Flat Branch Mortgage answered 85.7% on time and closed 14% with relief. See the whole Flat Branch Mortgage record.

Flat Branch Mortgage against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Flat Branch Mortgage7new85.7%14%30

Every mortgage company ranked

Latest Flat Branch Mortgage mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2026MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuMOFixedNo
May 7, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisalMOExplainedYes
May 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureMOExplainedYes
Feb 23, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageDelays in the application processMOExplainedYes
Feb 2, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application processNEExplainedYes
Jan 21, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceMOExplainedYes
Nov 18, 2025MortgagesTrouble during payment processEscrow, taxes, or insuranceILExplainedYes
Aug 10, 2025MortgagesProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportMOFixedYes
Mar 25, 2025MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MOMoney backYes
Mar 7, 2025MortgagesStruggling to pay mortgageForeclosureKSExplainedYes
Oct 23, 2024MortgagesStruggling to pay mortgageForeclosureARFixedYes
Jul 4, 2024MortgagesTrouble during payment processEscrow, taxes, or insuranceILFixedYes
Jun 13, 2024MortgagesClosing on a mortgageClosing disclosure or other related disclosuresAZExplainedYes
Oct 12, 2023MortgagesTrouble during payment processPrivate mortgage insurance (PMI)MOExplainedYes
Oct 6, 2023MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingMOExplainedYes
Aug 1, 2023MortgagesTrouble during payment processKSExplainedYes
Jun 7, 2023MortgagesTrouble during payment processKSExplainedYes
Mar 6, 2023MortgagesTrouble during payment processKSExplainedYes
Feb 3, 2023MortgagesTrouble during payment processMOExplainedYes
Jan 19, 2023MortgagesClosing on a mortgageILExplainedYes
Jul 22, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageLAExplainedYes
Jan 1, 2022MortgagesClosing on a mortgageMOExplainedYes
Nov 1, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageINExplainedYes
Oct 15, 2021MortgagesTrouble during payment processMOExplainedYes
Sep 17, 2021MortgagesTrouble during payment processMOExplainedYes
Jul 27, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Oct 5, 2018MortgagesStruggling to pay mortgageMOExplainedYes
Jan 11, 2018MortgagesStruggling to pay mortgageMOExplainedYes
Oct 16, 2017MortgagesStruggling to pay mortgageMOExplainedYes
Jan 18, 2013MortgagesApplication, originator, mortgage brokerMOExplainedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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