Complaint log
Franklin Financial complaint log
The newest complaints about Franklin Financial, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 7, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 22, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 24, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Dec 7, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Nov 26, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jun 15, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| May 12, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 22, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 5, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Feb 9, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Dec 11, 2024 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 20, 2024 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Nov 1, 2024 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| Oct 13, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 15, 2024 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 4, 2023 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Aug 27, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 24, 2022 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Sep 25, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Apr 8, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Mar 30, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Sep 6, 2021 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 9, 2021 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 9, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 28, 2021 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 5, 2020 | Money transfers & apps | Fraud or scam | Explained |
| Aug 5, 2020 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 20, 2020 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 20, 2019 | Debt collection | Written notification about debtNotification didn't disclose it was an attempt to collect a debt | Explained |
| Mar 11, 2019 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Sep 5, 2017 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 3, 2017 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 22, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works