Credit bureau · complaint record
Franklin Financial complaints
Filed under Franklin Financial Corporation
Consumers have filed 33 complaints about Franklin Financial since 2015, 5 of them in the last 12 months. It answered 60% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 33
- Last 12 months
- 5
- Answered on time
- 60%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- #250 of 566
Since June 2015
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Aug 7, 2026
Most complained-about credit bureaus & report companies
Franklin Financial complaints by month
The busiest month was November 2024 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Franklin Financial answered all time
- Closed with explanation2884.8%
- Untimely response515.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Franklin Financial complaints are about
Top Franklin Financial problems
Inside "Incorrect information on your report"
- Account status incorrect 4
- Information belongs to someone else 4
- Account information incorrect 2
- Old information reappears or never goes away 1
Where Franklin Financial complaints come from
Most complaints: Wisconsin (18), Mississippi (3), Alabama (3), Texas (3), Tennessee (2).
Franklin Financial compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Franklin FinancialCredit reporting | - | 5 | - |
Compare side by side: Franklin Financial vs Apple Financing · Franklin Financial vs Nav Technologies · Franklin Financial vs Opportunity Fund · Franklin Financial vs Heritage Financial Group
What people say about Franklin Financial
All experiencesNo experiences with Franklin Financial yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Franklin Financial complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 7, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Jul 22, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 24, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Dec 7, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Nov 26, 2025 | Credit reporting | Incorrect information on your reportAccount status incorrect | No timely reply |
| Jun 15, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | No timely reply |
| May 12, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 22, 2025 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Mar 5, 2025 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | No timely reply |
| Feb 9, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Dec 11, 2024 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 20, 2024 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
Questions about Franklin Financial
How many complaints does Franklin Financial have?
Franklin Financial has 33 complaints on record since June 2015, including 5 in the last 12 months and 0 in the last 30 days. That makes it number 1,875 of every company by complaints this year.
Does Franklin Financial respond to complaints?
Yes. Franklin Financial answered 60% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Franklin Financial?
The most common problems are incorrect information on your report (11), written notification about debt (4), charged fees or interest you didn't expect (1).
Is Franklin Financial legit?
Franklin Financial is a real company with a public complaint record: consumers have complained about it 33 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Franklin Financial legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Franklin Financial?
Complain to Franklin Financial in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Franklin Financial complaints come from?
Most come from Wisconsin (18), Mississippi (3), Alabama (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Franklin Financial
No comments yet. Start the conversation - questions are welcome too.