Mortgages
Freedom Financial Network mortgages complaints
Consumers have filed 22 complaints about Freedom Financial Network's mortgages, 12 in the last 12 months. Freedom Financial Network answered 100% on time and closed 0% with relief. See the whole Freedom Financial Network record.
Freedom Financial Network against other mortgage lenders & servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | 81.4% | 0% |
| 2 | Rocket Mortgage | 3,572 | 99.9% | 0% |
| 3 | Freedom Mortgage | 1,701 | 99.4% | 0% |
| 4 | Ocwen Financial | 1,514 | 100% | 1% |
| 5 | Wells Fargo | 1,187 | 100% | 9% |
| 6 | PennyMac | 1,157 | 99.9% | 13% |
| 7 | Select Portfolio Servicing | 1,130 | 99.9% | 0% |
| 8 | Carrington Mortgage Services | 1,081 | 99.7% | 0% |
| 9 | Selene | 967 | 100% | 0% |
| 10 | LoanCare | 862 | 100% | 0% |
| 11 | Mr. Cooper | 757 | 100% | 0% |
| 12 | JPMorgan Chase | 734 | 100% | 2% |
| 13 | Freedom Financial Network | 12 | 100% | 0% |
Latest Freedom Financial Network mortgages complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 21, 2026 | Mortgages | Closing on a mortgageFees or costs after closing | In progress |
| Oct 20, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Oct 9, 2026 | Mortgages | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Oct 3, 2026 | Mortgages | Trouble during payment processPayment process | In progress |
| Aug 13, 2026 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Jul 9, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | Explained |
| Jun 26, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| May 20, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Apr 10, 2026 | Mortgages | Trouble during payment processPayment process | Explained |
| Mar 8, 2026 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | Explained |
| Feb 6, 2026 | Mortgages | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 23, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 2, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jul 18, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Jun 30, 2025 | Mortgages | Struggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieu | Explained |
| Jun 4, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Explained |
| Feb 19, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Feb 16, 2025 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | Explained |
| Oct 30, 2024 | Mortgages | Trouble during payment processPaying off the loan | Explained |
| Oct 24, 2024 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Aug 13, 2024 | Mortgages | Trouble during payment processPayment process | Explained |
| Apr 12, 2022 | Mortgages | Trouble during payment process | Explained |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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