Debt collector · complaint record
Frost-Arnett complaints
Filed under Frost-Arnett Company
Consumers have filed 575 complaints about Frost-Arnett since 2013, 88 of them in the last 12 months (+6% on the year before). It answered 97.7% on time and closed 2% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Weak response record. How it works
- Complaints on record
- 575
- Last 12 months
- 88
- Answered on time
- 97.7%
- Closed with relief
- 2%
- Last 30 days
- 7
- Rank
- #221 of 1,963
Since September 2013
+6% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 12, 2026
Most complained-about debt collectors
Frost-Arnett complaints by month
The busiest month was March 2025 (12 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Frost-Arnett answered last 12 months
- Closed with non-monetary relief22.3%
- Closed with explanation8697.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time35/4597.7% on time
- Relief for customers2/402.3% closed with relief
- Complaint trend9/15+6% vs last year
What Frost-Arnett complaints are about
Top Frost-Arnett problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt was paid 103
- Debt is not yours 86
- Debt was result of identity theft 11
- Debt was already discharged in bankruptcy and is no longer owed 2
Where Frost-Arnett complaints come from
Most complaints: Texas (76), Tennessee (75), Georgia (67), Florida (60), North Carolina (24).
Frost-Arnett compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | AfniDebt collection | 55 | 90 | C |
| 2 | CAC FinancialDebt collection | 7 | 90 | F |
| 3 | Johnson Mark P.CDebt collection | 10 | 89 | F |
| 4 | S & S RecoveryDebt collection | 45 | 89 | D |
| 5 | Frost-ArnettDebt collection | 46 | 88 | D |
| 6 | Absolute Recovery ServicesDebt collection | 7 | 87 | F |
| 7 | Patient Accounting Service CenterDebt collection | 59 | 87 | C |
| 8 | Yamaha Motor Finance Corporation USADebt collection | 54 | 87 | C |
Compare side by side: Frost-Arnett vs Afni · Frost-Arnett vs CAC Financial · Frost-Arnett vs Johnson Mark P.C · Frost-Arnett vs S & S Recovery
What people say about Frost-Arnett
All experiencesNo experiences with Frost-Arnett yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Frost-Arnett complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 11, 2026 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Nov 6, 2026 | Debt collection | Electronic communicationsFrequent or repeated messages | Fixed |
| Oct 26, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 22, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 21, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 20, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 9, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Oct 8, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 2, 2026 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Oct 1, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Sep 22, 2026 | Debt collection | Electronic communicationsYou told them to stop contacting you, but they keep trying | Explained |
Questions about Frost-Arnett
How many complaints does Frost-Arnett have?
Frost-Arnett has 575 complaints on record since September 2013, including 88 in the last 12 months and 7 in the last 30 days. That makes it number 508 of every company by complaints this year.
Does Frost-Arnett respond to complaints?
Yes. Frost-Arnett answered 97.7% of its complaints on time (within 15 days) and closed 2% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 46/100 (grade D).
What do people complain about most with Frost-Arnett?
The most common problems are attempts to collect debt not owed (202), written notification about debt (104), false statements or representation (70).
Is Frost-Arnett legit?
Frost-Arnett is a real company with a public complaint record: consumers have complained about it 575 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Frost-Arnett legit? for the signals, red flags and how to protect yourself.
Are complaints about Frost-Arnett going up or down?
Roughly level. There were 88 complaints in the last 12 months against 83 in the 12 before (+6%). See every month.
How do I file a complaint against Frost-Arnett?
Complain to Frost-Arnett in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Frost-Arnett complaints come from?
Most come from Texas (76), Tennessee (75), Georgia (67). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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