Credit bureau · complaint record
General Information Services complaints
Filed under General Information Services, Inc
Consumers have filed 69 complaints about General Information Services since 2012, 4 of them in the last 12 months. It answered 75% on time and closed 0% with relief for the customer. The most common problem is problem with a company's investigation into an existing issue.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 69
- Last 12 months
- 4
- Answered on time
- 75%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #275 of 566
Since November 2012
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 20, 2026
Most complained-about credit bureaus & report companies
General Information Services complaints by month
The busiest month was July 2018 (5 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How General Information Services answered all time
- Closed with explanation69100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
Top General Information Services problems
Inside "Incorrect information on your report"
- Public record information inaccurate 13
- Information belongs to someone else 5
- Information is incorrect 5
- Personal information incorrect 4
- Old information reappears or never goes away 4
Where General Information Services complaints come from
Most complaints: Florida (11), Texas (6), New York (5), California (4), Illinois (4).
General Information Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | General Information ServicesCredit reporting | - | 4 | - |
Compare side by side: General Information Services vs Apple Financing · General Information Services vs Nav Technologies · General Information Services vs Opportunity Fund · General Information Services vs Heritage Financial Group
What people say about General Information Services
All experiencesNo experiences with General Information Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest General Information Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 20, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Jul 7, 2026 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Jan 21, 2026 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 26, 2025 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Aug 2, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Oct 23, 2023 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Sep 26, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 24, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 31, 2022 | Credit reporting | Incorrect information on your reportPersonal information incorrect | Explained |
| Aug 16, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| May 27, 2022 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
| Jun 2, 2021 | Credit reporting | Problem with a company's investigation into an existing issueTheir investigation did not fix an error on your report | Explained |
Questions about General Information Services
How many complaints does General Information Services have?
General Information Services has 69 complaints on record since November 2012, including 4 in the last 12 months and 1 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does General Information Services respond to complaints?
Yes. General Information Services answered 75% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with General Information Services?
The most common problems are problem with a company's investigation into an existing issue (12), incorrect information on your report (31), incorrect information on credit report (11).
Is General Information Services legit?
General Information Services is a real company with a public complaint record: consumers have complained about it 69 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is General Information Services legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against General Information Services?
Complain to General Information Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most General Information Services complaints come from?
Most come from Florida (11), Texas (6), New York (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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