Mortgage company · complaint record
Get a Rate complaints
Filed under GET A RATE LLC
Consumers have filed 4 complaints about Get a Rate since 2015, none in the last 12 months. It answered 100% on time and closed 25% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 4
- Last 12 months
- 0
- Answered on time
- 100%
- Closed with relief
- 25%
- Last 30 days
- 0
- Rank
- -
Since December 2015
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: May 19, 2023
Get a Rate complaints by month
The busiest month was December 2015 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Get a Rate answered all time
- Closed with monetary relief125%
- Closed with explanation375%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Get a Rate complaints are about
Top Get a Rate problems
Where Get a Rate complaints come from
Most complaints: Florida (1), New Hampshire (1), New Jersey (1), Ohio (1).
Get a Rate compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Get a RateMortgages | - | 0 | - |
Compare side by side: Get a Rate vs Midwest Loan Services · Get a Rate vs Truhome Solutions · Get a Rate vs NEXA Mortgage · Get a Rate vs Hilltop
What people say about Get a Rate
All experiencesNo experiences with Get a Rate yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Get a Rate complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| May 19, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 19, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Money back |
| Oct 18, 2018 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Dec 10, 2015 | Mortgages | Loan modification,collection,foreclosure | Explained |
Questions about Get a Rate
How many complaints does Get a Rate have?
Get a Rate has 4 complaints on record since December 2015, including 0 in the last 12 months and 0 in the last 30 days.
Does Get a Rate respond to complaints?
Yes. Get a Rate answered 100% of its complaints on time (within 15 days) and closed 25% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Get a Rate?
The most common problems are applying for a mortgage or refinancing an existing mortgage (2), loan modification,collection,foreclosure (1), improper use of your report (1).
Is Get a Rate legit?
Get a Rate is a real company with a public complaint record: consumers have complained about it 4 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Get a Rate legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Get a Rate?
Complain to Get a Rate in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Get a Rate complaints come from?
Most come from Florida (1), New Hampshire (1), New Jersey (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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