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Debt collector · complaint record

Glasser and Glasser complaints

Consumers have filed 336 complaints about Glasser and Glasser since 2013, 57 of them in the last 12 months (-22% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
336

Since August 2013

Last 12 months
57

-22% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
2

Newest: Oct 24, 2026

Rank
#293 of 1,963

Most complained-about debt collectors

Glasser and Glasser complaints by month

The busiest month was August 2025 (15 complaints). Complaints in the last 12 months are down 22% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Glasser and Glasser answered last 12 months

  • Closed with explanation57100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend15/15-22% vs last year

What Glasser and Glasser complaints are about

  • Debt collection30791%
  • Credit reporting72%
  • Mortgages51%
  • Debt relief & credit repair41%
  • Credit cards113%
  • Bank accounts20.6%

Top Glasser and Glasser problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 29
  • Debt was result of identity theft 20
  • Debt was paid 16
  • Debt was already discharged in bankruptcy and is no longer owed 7

Where Glasser and Glasser complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Virginia (213), North Carolina (52), Maryland (50), District of Columbia (7), California (4).

Glasser and Glasser compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Credit Bureau Services AssociationDebt collection058+100%0%1%F
2AccscientDebt collection10580%0%-F
3Financial Management SolutionsDebt collection5457+12%100%0%C
4Klima, Peters & Daly, P.ADebt collection5357+19%100%0%C
5DRB-40Debt collection5357+24%100%0%C
6Javitch, Block & RathboneDebt collection6057-24%100%0%C
7U.S. Auto CreditDebt collection4657+12%98.2%0%D
8Glasser and GlasserDebt collection6057-22%100%0%C

Compare side by side: Glasser and Glasser vs Credit Bureau Services Association · Glasser and Glasser vs Accscient · Glasser and Glasser vs Financial Management Solutions · Glasser and Glasser vs Klima, Peters & Daly, P.A

What people say about Glasser and Glasser

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Latest Glasser and Glasser complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 24, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Oct 18, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountNCExplainedYes
Oct 7, 2026MortgagesTrouble during payment processPayment processVAExplainedYes
Oct 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMDExplainedYes
Oct 5, 2026MortgagesStruggling to pay mortgageForeclosureVAExplainedYes
Sep 29, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes
Sep 18, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeNCExplainedYes
Sep 15, 2026Debt collectionFalse statements or representationImpersonated attorney, law enforcement, or government officialVAExplainedYes
Sep 10, 2026Debt collectionAttempts to collect debt not owedDebt was paidVAExplainedYes
Sep 2, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMDExplainedYes
Aug 14, 2026Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Aug 12, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftVAExplainedYes

Questions about Glasser and Glasser

How many complaints does Glasser and Glasser have?

Glasser and Glasser has 336 complaints on record since August 2013, including 57 in the last 12 months and 2 in the last 30 days. That makes it number 633 of every company by complaints this year.

Does Glasser and Glasser respond to complaints?

Yes. Glasser and Glasser answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 60/100 (grade C).

What do people complain about most with Glasser and Glasser?
Is Glasser and Glasser legit?

Glasser and Glasser is a real company with a public complaint record: consumers have complained about it 336 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Glasser and Glasser legit? for the signals, red flags and how to protect yourself.

Are complaints about Glasser and Glasser going up or down?

Down. There were 57 complaints in the last 12 months against 73 in the 12 before (-22%). See every month.

How do I file a complaint against Glasser and Glasser?

Complain to Glasser and Glasser in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Glasser and Glasser complaints come from?

Most come from Virginia (213), North Carolina (52), Maryland (50). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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