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Debt collector · complaint record

DRB-40 complaints

Consumers have filed 193 complaints about DRB-40 since 2016, 57 of them in the last 12 months (+24% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
193

Since March 2016

Last 12 months
57

+24% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Oct 30, 2026

Rank
#293 of 1,963

Most complained-about debt collectors

DRB-40 complaints by month

The busiest month was February 2026 (8 complaints). Complaints in the last 12 months are up 24% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How DRB-40 answered last 12 months

  • Closed with explanation57100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend8/15+24% vs last year

What DRB-40 complaints are about

  • Debt collection17189%
  • Credit reporting126%
  • Payday & personal loans42%
  • Debt relief & credit repair21%
  • Mortgages10.5%
  • Student loans10.5%
  • Money transfers & apps10.5%
  • Credit cards10.5%

Top DRB-40 problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 23
  • Debt was result of identity theft 13
  • Debt was paid 1
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where DRB-40 complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (27), California (19), Florida (18), South Carolina (12), Ohio (11).

DRB-40 compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Credit Bureau Services AssociationDebt collection058+100%0%1%F
2AccscientDebt collection10580%0%-F
3Financial Management SolutionsDebt collection5457+12%100%0%C
4Klima, Peters & Daly, P.ADebt collection5357+19%100%0%C
5Glasser and GlasserDebt collection6057-22%100%0%C
6Javitch, Block & RathboneDebt collection6057-24%100%0%C
7U.S. Auto CreditDebt collection4657+12%98.2%0%D
8DRB-40Debt collection5357+24%100%0%C

Compare side by side: DRB-40 vs Credit Bureau Services Association · DRB-40 vs Accscient · DRB-40 vs Financial Management Solutions · DRB-40 vs Klima, Peters & Daly, P.A

What people say about DRB-40

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Latest DRB-40 complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 30, 2026Debt collectionElectronic communicationsFrequent or repeated messagesALExplainedYes
Oct 13, 2026Debt relief & credit repairConfusing or missing disclosuresMIExplainedYes
Oct 13, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtTXExplainedYes
Sep 28, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMNExplainedYes
Sep 15, 2026Debt collectionCommunication tacticsFrequent or repeated callsWAExplainedYes
Sep 8, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountMIExplainedYes
Sep 3, 2026Debt collectionThreatened to contact someone or share information improperlyContacted you after you asked them to stopDCExplainedYes
Aug 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursGAExplainedYes
Aug 4, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCTExplainedYes
Aug 4, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtLAExplainedYes
Aug 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedAZExplainedYes
Jul 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes

Questions about DRB-40

How many complaints does DRB-40 have?

DRB-40 has 193 complaints on record since March 2016, including 57 in the last 12 months and 1 in the last 30 days. That makes it number 633 of every company by complaints this year.

Does DRB-40 respond to complaints?

Yes. DRB-40 answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 53/100 (grade C).

What do people complain about most with DRB-40?
Is DRB-40 legit?

DRB-40 is a real company with a public complaint record: consumers have complained about it 193 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is DRB-40 legit? for the signals, red flags and how to protect yourself.

Are complaints about DRB-40 going up or down?

Up. There were 57 complaints in the last 12 months against 46 in the 12 before (+24%). See every month.

How do I file a complaint against DRB-40?

Complain to DRB-40 in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most DRB-40 complaints come from?

Most come from Texas (27), California (19), Florida (18). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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