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Complaint log

Global Tel*Link complaint log

The newest complaints about Global Tel*Link, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 13, 2025Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNEExplainedYes
Sep 27, 2025Money transfers & appsProblem adding moneyCAExplainedYes
Sep 25, 2025Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardNCExplainedYes
Sep 23, 2025Money transfers & appsProblem adding moneyNEExplainedYes
Sep 17, 2025CryptoFraud or scamIDExplainedYes
Sep 2, 2025Money transfers & appsProblem with customer service-ExplainedYes
Aug 23, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletKYExplainedYes
Jul 28, 2025Money transfers & appsOther service problemFLExplainedYes
Jul 18, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletCAExplainedYes
Jul 18, 2025Money transfers & appsFraud or scamILExplainedYes
Jul 12, 2025Money transfers & appsUnauthorized transactions or other transaction problemFLMoney backYes
Jul 10, 2025Money transfers & appsTrouble accessing funds in your mobile or digital walletMIExplainedYes
Jun 10, 2025Money transfers & appsManaging, opening, or closing your mobile wallet accountPAMoney backYes
Jun 4, 2025Money transfers & appsUnexpected or other feesNCExplainedYes
May 5, 2025Money transfers & appsFraud or scamCAExplainedYes
Mar 31, 2025Money transfers & appsUnexpected or other feesTNExplainedYes
Mar 14, 2025CryptoUnexpected or other feesVAExplainedYes
Mar 10, 2025Money transfers & appsOther transaction problemOHExplainedYes
Feb 19, 2025Bank accountsManaging an accountProblem using a debit or ATM cardSCExplainedYes
Feb 9, 2025Money transfers & appsUnauthorized transactions or other transaction problemVAExplainedYes
Feb 4, 2025CryptoOther transaction problem-ExplainedYes
Jan 30, 2025Money transfers & appsConfusing or missing disclosuresFLExplainedYes
Jan 22, 2025Bank accountsManaging an accountFunds not handled or disbursed as instructedCAMoney backYes
Jan 13, 2025Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardDEExplainedYes
Dec 31, 2024Money transfers & appsOther transaction problemMSExplainedYes
Dec 21, 2024Money transfers & appsFraud or scamFLExplainedYes
Nov 25, 2024Money transfers & appsUnexpected or other feesPAExplainedYes
Oct 11, 2024Bank accountsManaging an accountDeposits and withdrawalsINExplainedYes
Jun 25, 2024CryptoConfusing or missing disclosuresVAExplainedYes
Jun 18, 2024Money transfers & appsUnauthorized transactions or other transaction problemVAExplainedYes
Jun 17, 2024Money transfers & appsProblem adding moneyVAExplainedYes
Apr 1, 2024CryptoOther transaction problemDEExplainedYes
Sep 23, 2023Money transfers & appsFraud or scamNJExplainedYes
Sep 16, 2023Money transfers & appsOther transaction problemGAExplainedYes
Jul 28, 2023Money transfers & appsUnauthorized transactions or other transaction problemDEExplainedYes
Feb 13, 2023Money transfers & appsProblem with customer serviceVAMoney backYes
Oct 10, 2022Money transfers & appsOther service problemILExplainedYes
Aug 29, 2022Money transfers & appsConfusing or misleading advertising or marketingCAExplainedYes
Aug 26, 2022Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementILExplainedYes
Jul 20, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNMoney backYes
Jun 6, 2022Credit cardsFees or interestProblem with feesSDExplainedYes
May 24, 2022Money transfers & appsUnauthorized transactions or other transaction problemOKMoney backYes
May 16, 2022Money transfers & appsUnexpected or other feesVAMoney backNo
Apr 26, 2022Money transfers & appsUnexpected or other feesVAExplainedYes
Apr 8, 2022Money transfers & appsUnexpected or other feesMTExplainedYes
Apr 8, 2022Money transfers & appsUnexpected or other feesILExplainedYes
Apr 7, 2022Money transfers & appsUnexpected or other feesILExplainedYes
Apr 7, 2022CryptoUnexpected or other feesILExplainedYes
Apr 7, 2022Money transfers & appsOther service problemILExplainedYes
Apr 7, 2022Money transfers & appsOther service problemILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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