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Mortgage company · complaint record

Go Rascal complaints

Consumers have filed 5 complaints about Go Rascal since 2024, 3 of them in the last 12 months. It answered 100% on time and closed 0% with relief for the customer. The most common problem is closing on a mortgage.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
5

Since June 2024

Last 12 months
3

new vs the year before

Answered on time
100%

Industry: 96%

Closed with relief
0%

Typical mortgage company: 5%

Last 30 days
1

Newest: Nov 3, 2026

Rank
#250 of 595

Most complained-about mortgage lenders & servicers

Go Rascal complaints by month

The busiest month was June 2024 (1 complaint). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Go Rascal answered all time

  • Closed with explanation5100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

Top Go Rascal problems

Inside "Closing on a mortgage"

  • Delays with the closing process 2
  • Trying to communicate with the company to fix an issue with the loan closing 2

Where Go Rascal complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (1), Maryland (1), New York (1), Texas (1), Maine (1).

Go Rascal compared with other mortgage lenders & servicers

#CompanyScore12 monthsChangeOn timeReliefGrade
1Midwest Loan ServicesMortgages5029+53%100%0%C
2Truhome SolutionsMortgages4328+155%96.4%4%D
3NEXA MortgageMortgages828+22%46.4%0%F
4HilltopMortgages5128+40%100%0%C
5Land Home Financial ServicesMortgages2127+8%92.6%0%F
6First United Bank and TrustMortgages6027-31%100%0%C
7A&D MortgageMortgages4525+79%96%4%D
8Go RascalMortgages-3new100%0%-

Compare side by side: Go Rascal vs Midwest Loan Services · Go Rascal vs Truhome Solutions · Go Rascal vs NEXA Mortgage · Go Rascal vs Hilltop

What people say about Go Rascal

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Latest Go Rascal complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 3, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingNYExplainedYes
Aug 31, 2026MortgagesClosing on a mortgageTrying to communicate with the company to fix an issue with the loan closingMDExplainedYes
May 8, 2026MortgagesApplying for a mortgage or refinancing an existing mortgageConfusing or misleading advertising or marketingCAExplainedYes
Nov 2, 2025MortgagesClosing on a mortgageDelays with the closing processTXExplainedYes
Jun 30, 2024MortgagesClosing on a mortgageDelays with the closing processMEExplainedYes

Questions about Go Rascal

How many complaints does Go Rascal have?

Go Rascal has 5 complaints on record since June 2024, including 3 in the last 12 months and 1 in the last 30 days. That makes it number 2,246 of every company by complaints this year.

Does Go Rascal respond to complaints?

Yes. Go Rascal answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with Go Rascal?
Is Go Rascal legit?

Go Rascal is a real company with a public complaint record: consumers have complained about it 5 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Go Rascal legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Go Rascal?

Complain to Go Rascal in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Go Rascal complaints come from?

Most come from California (1), Maryland (1), New York (1). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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