Complaint log
GreenSky complaint log
The newest complaints about GreenSky, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 17, 2022 | Payday & personal loans | Problem when making payments | Explained |
| Jun 14, 2022 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Jun 11, 2022 | Payday & personal loans | Getting the loan | Explained |
| Jun 9, 2022 | Payday & personal loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 7, 2022 | Payday & personal loans | Problem when making payments | Explained |
| Jun 7, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Jun 6, 2022 | Payday & personal loans | Getting the loan | Explained |
| Jun 6, 2022 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Jun 6, 2022 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Explained |
| Jun 4, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jun 3, 2022 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| May 28, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| May 20, 2022 | Payday & personal loans | Incorrect information on your reportAccount information incorrect | Explained |
| May 19, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| May 17, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
| May 16, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| May 15, 2022 | Payday & personal loans | Can't contact lender or servicer | Explained |
| May 3, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Apr 29, 2022 | Payday & personal loans | Getting the loan | Explained |
| Apr 27, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Apr 26, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Apr 26, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 25, 2022 | Credit cards | Fees or interestUnexpected increase in interest rate | Explained |
| Apr 23, 2022 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Apr 22, 2022 | Credit cards | Problem with a purchase shown on your statementCard was charged for something you did not purchase with the card | Explained |
| Apr 16, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 12, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Apr 5, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Apr 4, 2022 | Payday & personal loans | Struggling to pay your loan | Explained |
| Apr 3, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 31, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 30, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 29, 2022 | Payday & personal loans | Getting the loan | Explained |
| Mar 29, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Mar 28, 2022 | Payday & personal loans | Problem when making payments | Explained |
| Mar 21, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 21, 2022 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 18, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Mar 16, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Mar 12, 2022 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 4, 2022 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Mar 3, 2022 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Explained |
| Mar 1, 2022 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Feb 28, 2022 | Payday & personal loans | Getting the loan | Explained |
| Feb 24, 2022 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 23, 2022 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 23, 2022 | Payday & personal loans | Problem when making payments | Explained |
| Feb 16, 2022 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Feb 10, 2022 | Payday & personal loans | Getting a line of credit | Explained |
| Feb 5, 2022 | Payday & personal loans | Problem with the payoff process at the end of the loan | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works