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Complaint log

Guild complaint log

The newest complaints about Guild, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 28, 2021MortgagesTrouble during payment processCAExplainedYes
Dec 18, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageUTExplainedYes
Dec 14, 2021MortgagesStruggling to pay mortgageARExplainedNo
Dec 4, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Dec 1, 2021MortgagesStruggling to pay mortgageSCExplainedYes
Nov 21, 2021MortgagesStruggling to pay mortgageCAExplainedYes
Nov 15, 2021MortgagesClosing on a mortgageAZExplainedYes
Nov 12, 2021MortgagesTrouble during payment processAZExplainedYes
Nov 12, 2021MortgagesStruggling to pay mortgageILExplainedYes
Oct 25, 2021MortgagesTrouble during payment processTXExplainedNo
Oct 25, 2021MortgagesClosing on a mortgageAZExplainedYes
Oct 12, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedYes
Oct 11, 2021MortgagesClosing on a mortgageLAExplainedYes
Oct 7, 2021MortgagesClosing on a mortgageNVExplainedYes
Sep 19, 2021MortgagesTrouble during payment processCAExplainedYes
Sep 9, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysCAExplainedYes
Aug 2, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Jul 21, 2021Credit reportingImproper use of your reportCredit inquiries on your report that you don't recognizeCAExplainedYes
Jul 12, 2021MortgagesTrouble during payment processAZExplainedYes
Jul 8, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageOHExplainedYes
Jun 15, 2021MortgagesStruggling to pay mortgageTXExplainedYes
Jun 12, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageNVExplainedYes
Jun 10, 2021Credit reportingIncorrect information on your reportPublic record information inaccurateWAExplainedYes
Jun 2, 2021MortgagesClosing on a mortgageWAExplainedYes
May 26, 2021MortgagesTrouble during payment processGAExplainedYes
May 20, 2021Money transfers & appsProblem with customer serviceCAExplainedNo
May 12, 2021MortgagesClosing on a mortgageTXExplainedYes
May 3, 2021MortgagesStruggling to pay mortgageCOExplainedNo
May 2, 2021MortgagesTrouble during payment processTXExplainedNo
Apr 29, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageWAExplainedYes
Apr 22, 2021MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeCOExplainedYes
Apr 20, 2021MortgagesTrouble during payment processWAExplainedYes
Apr 14, 2021MortgagesIncorrect information on your reportAccount information incorrectCOExplainedNo
Apr 14, 2021MortgagesClosing on a mortgageCAExplainedYes
Apr 9, 2021Credit reportingImproper use of your reportReporting company used your report improperlyAZExplainedYes
Apr 4, 2021Credit reportingIncorrect information on your reportInformation belongs to someone elseVAExplainedYes
Mar 22, 2021MortgagesStruggling to pay mortgageAZExplainedYes
Mar 12, 2021MortgagesStruggling to pay mortgageAZExplainedYes
Mar 6, 2021MortgagesClosing on a mortgageCAExplainedNo
Feb 28, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeWAExplainedYes
Feb 23, 2021MortgagesTrouble during payment processTXExplainedYes
Feb 17, 2021MortgagesApplying for a mortgage or refinancing an existing mortgage-ExplainedYes
Feb 10, 2021MortgagesTrouble during payment processMOExplainedYes
Feb 3, 2021MortgagesTrouble during payment processIAExplainedYes
Feb 2, 2021MortgagesClosing on a mortgageUTExplainedYes
Jan 22, 2021Credit reportingProblem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 daysNVExplainedYes
Jan 20, 2021MortgagesTrouble during payment processUTExplainedNo
Dec 31, 2020MortgagesStruggling to pay mortgageCTExplainedYes
Dec 21, 2020Debt collectionWritten notification about debtNotification didn't disclose it was an attempt to collect a debtCAExplainedYes
Dec 18, 2020MortgagesClosing on a mortgageILExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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